Warehouse Operations Lead

Maxwood Furniture; Marion, Northern (SC, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with company matching

Health, dental, and vision insurance

Life insurance

Flexible spending account (FSA)

Employee assistance program (EAP)

Employee discount

Flexible schedule

Paid time off (PTO)

Professional development assistance

Job summary

Maxwood Furniture is seeking a Warehouse Operations Lead to oversee the forklift department in our 500,000 square foot Marion, South Carolina warehouse. You will drive efficiency, safety, and lead a high-performing team.

The right candidate is hands-on, communicates clearly, solves problems, and thrives in a fast-paced environment while partnering with Procurement and Logistics to ensure on-time fulfillment.

Qualifications

• Minimum 3 years in a leadership role within warehouse operations.
• Strong knowledge of WMS and inventory control processes.
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage a team, provide clear direction, and motivate employees.
• Ability to work in a fast-paced, dynamic environment and meet deadlines.
• Proficiency with Microsoft Office; experience with WMS software a plus.
• High school diploma or equivalent required; college degree or relevant certifications preferred.
• Ability to lift and carry heavy items (up to 50 lbs) and work in physically demanding conditions.

Responsibilities

• Lead and supervise daily forklift department operations to meet productivity targets.
• Monitor and enforce compliance with policies, procedures, and safety regulations.
• Coordinate and optimize warehouse processes to improve workflow, accuracy, and performance.
• Train, coach, and support team members to enhance skills and engagement.
• Troubleshoot and resolve operational challenges to minimize disruptions.
• Collaborate with Procurement and Logistics to support timely order fulfillment.
• Implement and uphold warehouse best practices to improve quality and safety.
• Track, analyze, and report on key forklift operation KPIs.
• Ensure proper use, care, and maintenance of warehouse equipment.

Skills

Leadership

Communication

Problem-solving

Team management

Deadline-oriented

Education

High school diploma or equivalent

College degree or relevant certifications preferred

Tools

WMS software

Microsoft Office Suite

Forklift certification

Job description

Maxwood Furniture is a growing furniture company behind brands including Max & Lily, Plank + Beam, and Maxtrix. For more than two decades, we've been designing and delivering furniture for homes across the country—and our warehouse and transportation teams play a big part in making that happen.

We're looking for a new member to join our Transportation team. If you're dependable, ready to work, and looking to be part of a growing team, we'd like to hear from you.

Role Overview

Maxwood Furniture is seeking a highly motivated and organized Warehouse Operations Lead to oversee the day-to-day operations of our forklift department within our 500,000 square foot, newly renovated warehouse in Marion, South Carolina. This role is responsible for driving operational efficiency, maintaining a strong safety culture, and leading a high‑performing team in a fast‑paced warehouse environment.

The ideal candidate is a hands‑on leader with strong communication and problem‑solving skills who thrives in a dynamic setting. This role plays a critical part in ensuring seamless warehouse operations, supporting cross‑functional collaboration, and delivering on productivity and performance goals.

Key Responsibilities

• Lead and supervise daily operations of the forklift department, ensuring productivity and efficiency targets are met
• Monitor and enforce compliance with company policies, procedures, and safety regulations
• Coordinate and optimize warehouse processes to improve workflow, accuracy, and overall operational performance
• Train, coach, and support team members to enhance skills, performance, and engagement
• Troubleshoot and resolve operational challenges to minimize disruptions and maintain continuity
• Partner cross-functionally with teams such as Procurement and Logistics to support timely order fulfillment
• Implement and uphold warehouse best practices to improve quality, reduce waste, and enhance safety standards
• Track, analyze, and report on key performance metrics related to forklift operations, identifying areas for improvement
• Ensure proper use, care, and maintenance of warehouse equipment and machinery

Qualifications

• Proven experience in warehouse operations, with a minimum of 3 years in a leadership role
• Strong knowledge of warehouse management systems (WMS) and inventory control processes
• Excellent communication, leadership, and problem‑solving skills
• Ability to manage a team, provide clear direction, and motivate employees
• Ability to work in a fast‑paced, dynamic environment and meet deadlines
• Proficient in Microsoft Office Suite; experience with WMS software is a plus
• High school diploma or equivalent required; college degree or relevant certifications preferred
• Ability to lift and carry heavy items (up to 50 lbs) and work in physically demanding conditions
• Forklift certification preferred

Benefits

• 401(k) with company matching
• Health, dental, and vision insurance
• Life insurance
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Employee discount
• Flexible schedule
• Paid time off (PTO)
• Professional development assistance