Warehouse Operations Coordinator

WhiteCap Search; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Whitecap Search is seeking a Warehouse Operations Coordinator to support seamless logistics and warehouse activities. You will coordinate with 3PLs, manage carrier relationships, and ensure customer shipment requirements are met efficiently and accurately.

Role requires SAP ERP experience, strong organizational skills, and the ability to balance multiple tasks in a fast-paced environment. You will help optimize processes and drive on-time deliveries across teams.

Qualifications

• Proven experience in warehouse operations, logistics, or a related field.
• Strong understanding of supply chain management and logistics processes.
• Experience with SAP ERP or similar systems.
• Excellent organizational and communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Serve as the primary point of contact for the 3PL to ensure daily operations meet standards.
• Manage relationships with LTL carriers, negotiate rates, and monitor service performance.
• Oversee customer-specific shipping requirements, including labeling and routing.
• Coordinate tradeshow logistics for shipments, booths, and samples.
• Utilize SAP ERP to manage orders, monitor inventory, and track shipments.

Skills

Warehouse operations

Logistics management

Organizational skills

Communication

Problem-solving

Tools

SAP ERP

Job description

Join Whitecap Search as a Warehouse Operations Coordinator, where you'll play a critical role in ensuring the smooth operation of our logistics and warehouse activities. This position involves coordinating with third-party logistics providers, managing carrier relationships, and ensuring customer shipment requirements are met efficiently and accurately.

Responsibilities

• 3PL & Warehouse Coordination
  • Serve as the primary point of contact for the 3PL, ensuring daily operations run smoothly and meet company standards.
  • Monitor inbound container receipts and coordinate timing, inventory replenishment, and receiving activities with the 3PL.
  • Conduct regular on-site visits to the Passaic warehouse to oversee operations and performance.
• Logistics & Carrier Management
  • Manage relationships with LTL carriers, including rate negotiations and ongoing service performance.
  • Troubleshoot shipping issues in real time, including delays, damages, and misroutes.
  • Maintain strong knowledge of the product line to make informed shipping, packaging, and logistics decisions.
• Customer Shipment Requirements
  • Manage customer-specific shipping requirements, including labeling, packaging, routing guides, appointment scheduling, and other unique instructions.
  • Ensure shipments comply with customer requirements and are delivered accurately and on time.
• Tradeshow Management
  • Coordinate logistics for tradeshow shipments, including packing, shipping, tracking, and delivery of show booths and sample lines.
• Systems & Process
  • Utilize SAP ERP to manage orders, monitor inventory visibility, and track shipments.
  • Identify opportunities to improve logistics processes, efficiency, and service levels.

Requirements

• Proven experience in warehouse operations, logistics, or a related field.
• Strong understanding of supply chain management and logistics processes.
• Experience with SAP ERP or similar systems.
• Excellent organizational and communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.