Warehouse Operations Coordinator

Manufacturing Inc; Manchester (CT); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Bonus program

Job summary

Manufacturing Inc in Manchester, CT is seeking a Warehouse Operations Coordinator to support the Logistics Leader by managing daily warehouse processes, inventory control, shipping and receiving, and order fulfillment while maintaining a safe, high-performing manufacturing environment.

You will use ERP systems, generate reports, coordinate cross-department communications, operate a forklift, handle returns, and help drive continuous improvements in supply chain efficiency.

Qualifications

• 3+ years in warehouse operations, logistics, shipping, or inventory control.
• Forklift certified or able to obtain certification.
• Proficient with ERP and warehouse management systems.
• Strong Excel and MS Office proficiency.
• Excellent English communication, reading/writing technical docs.

Responsibilities

• Manage and support Warehouse and inventory control systems using ERP to track movement and order progress.
• Troubleshoot system issues and coordinate resolutions with leadership to minimize disruptions.
• Prepare daily Warehouse documentation, print/organize, and distribute order tickets for timely fulfillment.
• Generate, maintain, and analyze operational reports to support inventory control accuracy.
• Ensure timely system updates related to Logistics and Warehouse transactions.
• Serve as liaison between Warehouse Ops, Sales, Scheduling, CS, Purchasing to optimize the supply chain.
• Respond to inquiries on product availability, packaging, dimensions, weights, shipping, and inventory status.
• Coordinate cross-department communications to ensure shipping schedules and order fulfillment.
• Assist in resolving operational issues impacting delivery timelines and Logistics schedules.
• Support leadership in coordinating daily Warehouse priorities and workflow.
• Provide backup for shipping, receiving, inventory control, and order fulfillment duties.
• Operate forklift safely and manage inventory within the facility.
• Handle Returns and RMAs, ensuring prompt processing.
• Perform inventory adjustments, audits, and discrepancy investigations.
• Support continuous improvement initiatives for supply chain efficiency.

Skills

Warehouse operations

Forklift operation

ERP systems

Microsoft Excel

English communication

Attention to detail

Education

B.S. in Business / Supply Chain / Logistics

Tools

ERP software

Job description

We are seeking a dedicated Warehouse Operations Coordinator to provide key operational and administrative support to the Logistics Leader. In this role, you will help manage daily Warehouse processes, maintain inventory control, coordinate shipping and receiving, handle Returns, and facilitate order fulfillment. Serving as a central bridge across internal departments, this position ensures seamless supply chain coordination, optimal forklift operation, accurate ERP data management, and the overall maintenance of a safe, high-performing manufacturing environment.

Benefits and Compensation

• Competitive Pay: $24.00 - $29/hr DOE to start! If you are transitioning from another Accounting role, we offer great starting rates for our second-shift hours.
• Comprehensive Benefits: Includes premium health insurance (medical, dental, vision) and eligibility for an incentive recognition bonus program.

Responsibilities Include

Warehouse Systems & Reporting

• Manage and support Warehouse and inventory control systems, using standard ERP software to track movement and order progress.
• Assist with troubleshooting system issues and coordinate resolutions with leadership to minimize operational disruptions.
• Prepare daily Warehouse documentation, including printing, organizing, and distributing order tickets to ensure timely order fulfillment.
• Generate, maintain, and analyze operational reports to support inventory control accuracy and overall performance.
• Ensure timely and accurate system updates related to Logistics and Warehouse transactions.

Operations Coordination & Logistics

• Serve as the primary liaison between Warehouse Operations, Sales, Scheduling, Customer Service, Purchasing, and other internal departments to optimize the supply chain.
• Respond promptly to inquiries regarding product availability, packaging configurations, dimensions, weights, shipping details, and inventory control status.
• Coordinate communication across departments to ensure timely shipping schedules and complete order fulfillment.
• Assist in resolving operational issues that impact delivery timelines, Logistics schedules, and product availability.
• Support leadership in coordinating daily Warehouse priorities and workflow.

Warehouse Operations & Inventory Control

• Provide backup support for shipping, receiving, inventory control, and order fulfillment during employee absences or periods of increased workload.
• Operate a forklift safely to move goods, unload freight, and organize inventory within the manufacturing facility.
• Handle Returns by processing Return Merchandise Authorizations (RMAs) and ensuring prompt transaction completion.
• Perform inventory control adjustments while maintaining accurate audit trails, cycle counts, physical inventories, and discrepancy investigations.
• Support continuous improvement initiatives that enhance supply chain efficiency and manufacturing workflow.

Procurement, Safety & Compliance

• Monitor inventory levels of operational consumables, packaging materials, and labels; purchase supplies to maintain uninterrupted Logistics and Warehouse operations.
• Organize weekly and monthly safety meetings, maintain safety training records, and assist with OSHA compliance initiatives.
• Promote safe work practices, foster a safety culture, and navigate forklift equipment safely around moving manufacturing machinery.

Skills / Qualifications

Required Qualifications

• Minimum of 3 years of experience in Warehouse operations, Logistics, distribution, shipping and receiving, or inventory control.
• Experience driving a forklift required (with valid certification or ability to qualify).
• Proficiency using ERP and Warehouse management systems.
• Strong proficiency in Microsoft Office Suite, particularly Microsoft Excel.
• Experience handling customer Returns and RMA processing.
• Excellent verbal and written English communication skills; ability to read/write technical documents and reports.
• High attention to detail with strong analytical and problem-solving skills in a manufacturing setting.

Preferred Qualifications & Education

• B.S. in Business, Supply Chain, Logistics, or a related field preferred, or an equivalent combination of education and relevant work experience (1 year of relevant experience may substitute for each year of degree requirements).
• Experience managing inventory control processes, order fulfillment, and return merchandise processing within a manufacturing or distribution environment.
• Proven ability to operate a forklift safely around high-volume Logistics traffic.
• Spanish bilingual skills are a plus but not required.

Working Conditions

• Position is primarily based on the manufacturing floor; must be prepared for extended periods of standing, walking, bending, reaching, and occasional climbing.
• Ability to safely operate a forklift and navigate equipment around moving manufacturing machinery.
• Ability to lift items up to 50 lbs under variable temperature conditions in a fast-paced environment.

What's In It For You

• Competitive Compensation & Growth: Starting hourly rate of $24.00 - $29.00/hr DOE with clear opportunities to build a long-term career in Logistics and supply chain management.
• Comprehensive Healthcare: Premium health, dental, and vision insurance coverage.
• Performance Recognition: Eligibility for an incentive recognition bonus program that rewards high-performance grit.
• Dynamic Work Environment: A collaborative team culture focused on continuous improvement, safety, and operational excellence across all order fulfillment and manufacturing operations.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.