Warehouse Operations Coordinator

Aviso, LLC; Fremont (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Aviso, LLC is seeking a Warehouse Operations Coordinator to streamline order processing and shipments for patient therapy. You will liaise with customers, Sales, and Operations to ensure timely, accurate, and compliant fulfillment across domestic and international logistics.

Responsibilities include handling orders, processing export documents, coordinating with freight forwarders, and maintaining precision in trade paperwork, while sustaining professional communication and data entry accuracy.

Qualifications

• Experience with order management, CRM, or ERP systems (Great Plains, Oracle).
• Knowledge of Dangerous Goods/Hazardous Material shipping procedures.
• Proficiency in Microsoft Excel.
• Written, verbal, and data entry skills.
• Ability to organize tasks, address customer issues, and maintain professionalism.

Responsibilities

• Handle customer order entry, purchase order receipt, and shipping transactions in Great Plains and Oracle systems.
• Process internal order requests, including in-service, service orders, service depot requests, evaluations, and demo units.
• Track evaluation agreements and demo equipment logistics with Sales and Operations.
• Coordinate with internal teams and freight forwarders to manage domestic and international logistics, shipping pick-ups, and delivery notifications.
• Prepare trade documentation, including Commercial Invoices (CI), Certificates of Origin (COO), Certificates of Conformance (COC), Shipper's Letters of Instruction (SLI), and Dangerous Goods forms.
• Address order-related inquiries, including shipping discrepancies, complaints, and unit returns.

Skills

Order management

CRM systems

ERP systems

Microsoft Excel

Written communication

Data entry

Tools

Great Plains

Oracle

Job description

Position Summary

The Warehouse Operations Coordinator coordinates order processing and fulfillment activities. This role connects customers, Sales, Operations, and cross-functional teams to assist with timely, accurate, and compliant shipments for patient therapy.

Key Responsibilities

Handle customer order entry, purchase order receipt, and shipping transactions in Great Plains and Oracle systems.

Process internal order requests, including in-service, service orders, service depot requests, evaluations, and demo units.

Track evaluation agreements and demo equipment logistics with Sales and Operations.

Coordinate with internal teams and freight forwarders to manage domestic and international logistics, shipping pick-ups, and delivery notifications.

Prepare trade documentation, including Commercial Invoices (CI), Certificates of Origin (COO), Certificates of Conformance (COC), Shipper's Letters of Instruction (SLI), and Dangerous Goods forms.

Address order-related inquiries, including shipping discrepancies, complaints, and unit returns.

Qualifications & Competencies

Experience with order management, CRM, or ERP systems (Great Plains, Oracle).

Knowledge of Dangerous Goods/Hazardous Material shipping procedures.

Proficiency in Microsoft Excel.

Written, verbal, and data entry skills.

Ability to organize tasks, address customer issues, and maintain professionalism.

Experience & Certification Requirements

2-3 years of experience in order processing or sales support.

1-2 years preparing export documentation.

Ability to obtain and maintain Dangerous Goods certification for Lithium batteries