Our client is a fast-growing logistics and fulfillment organization specializing in technology-enabled warehousing, distribution, and last-mile delivery solutions. With a strong operational footprint and an expanding network of fulfillment hubs, the company supports businesses in delivering products efficiently and reliably to customers across multiple markets.
Role:
We are seeking an experienced and hands-on Warehouse Manager to lead end-to-end operations at a high-volume distribution hub. This role is responsible for ensuring the seamless flow of goods through the facility while maintaining high standards of productivity, accuracy, safety, and service excellence.
Responsibilities:
- Oversee the daily operations of the distribution hub, ensuring efficient package receiving, sorting, storage, and dispatch activities.
- Lead, coach, and develop warehouse personnel to achieve productivity, quality, and service level targets.
- Monitor workforce planning, staffing levels, and shift performance to meet operational requirements.
- Implement and maintain best practices in warehouse and logistics management to maximize efficiency and optimize resource utilization.
- Collaborate closely with transportation, customer service, operations, and other cross-functional teams to ensure seamless execution of distribution activities.
- Track, analyze, and report key performance indicators (KPIs) including throughput, productivity, accuracy, on-time dispatch, and service levels.
- Identify process improvement opportunities and drive continuous improvement initiatives to enhance operational performance.
- Ensure compliance with workplace safety standards, company policies, and regulatory requirements.
- Manage inventory control processes and maintain high standards of operational accuracy.
- Support peak season planning, capacity management, and contingency planning to ensure business continuity.
Requirements:
- Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field is preferred.
- Minimum 5 years of experience in warehouse, logistics, fulfillment, distribution, or supply chain operations, with at least 2 years in a leadership or management capacity.
- Proven track record of managing warehouse teams and achieving operational KPIs.
- Strong understanding of warehouse operations, inventory management, distribution processes, and workforce planning.
- Strong analytical and problem-solving capabilities with experience using operational performance metrics to drive decisions.
- Effective communication and stakeholder management skills.
- Highly organized with the ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency in Warehouse Management Systems (WMS), ERP systems, and Microsoft Excel.