Warehouse & Logistics Operations Specialist

Logistics Plus Inc; Erie (Erie County); Remote; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Logistics Plus Inc. seeks a Warehouse & Logistics Operations Specialist to act as a centralized control tower, overseeing warehouse execution and freight across LP locations.

The role provides remote oversight, shipment visibility, and proactive problem-solving to meet customer commitments in a high-touch 3PL environment. You will bridge warehouse operations with transportation management, analyze freight spend, and develop dashboards to drive cost efficiency and service excellence for multiple

Qualifikationen

• Experience in multi-site warehouse oversight across LP network.
• Strong problem-solving and communication during delays and capacity issues.
• Familiar with 3PL or freight-forwarding environments preferred.
• Ability to build dashboards and provide data-driven insights.
• Knowledge of warehouse operations and transportation modes.

Aufgaben

• Oversee LP network warehouses Erie and partner sites using WMS and internal systems.
• Track inbound/outbound flow, dock activity, and order throughput.
• Coordinate with carriers, LP offices, and international agents for shipment milestones.
• Identify operational gaps and communicate corrective actions to teams.
• Analyze freight spend and warehouse handling costs; build dashboards to monitor KPIs.
• Drive continuous improvement initiatives and standardize SOPs across LP operations.

Kenntnisse

WMS experience

TMS experience

Advanced Excel

Power BI

Communication skills

Cross-functional collaboration

Tools

CargoWise

SAP

Power BI

Jobbeschreibung

The Warehouse & Logistics Operations Specialist at Logistics Plus serves as a centralized “control tower” resource supporting warehouse operations and freight execution across multiple locations. This role provides remote operational oversight, shipment visibility, and proactive problem-solving to ensure customer commitments are met while driving cost efficiency and service excellence.This position is critical in bridging warehouse execution, transportation management, and customer expectations in a high-touch 3PL environment.Core ResponsibilitiesMulti-Site Warehouse Oversight (LP Network)Monitor activity across LP warehouses (Erie + global/partner sites) using WMS and internal systemsTrack inbound/outbound flow, dock activity, and order throughputIdentify operational gaps (labor constraints, delays, congestion) and communicate corrective actionsSupport warehouse teams with daily prioritization aligned to customer deadlinesFreight & Shipment Visibility (3PL Environment)Actively track shipments across LTL, FTL, parcel, ocean, and air freightEnsure milestone visibility (pickup, departure, transload, delivery)Coordinate with carriers, LP offices, and international agentsProactively address delays, missed pickups, and capacity issuesCustomer-Focused Exception ManagementServe as a key escalation point for:Late shipmentsInventory discrepanciesDamage or service failuresCommunicate updates clearly to internal teams and customersDrive resolution quickly to protect service levelsCost & Efficiency OptimizationAnalyze freight spend and warehouse handling costsIdentify opportunities to:Consolidate shipmentsImprove mode selectionReduce accessorials (detention, reweighs, etc.)Recommend actionable improvements to operations teamsData, Reporting & KPI ManagementTrack and report on key LP metrics:On-time pickup/deliveryOrder fulfillment cycle timeWarehouse throughputFreight cost per shipmentBuild dashboards (Excel / Power BI) to increase operational visibilityProvide insights to leadership and account managersProcess Improvement & StandardizationIdentify inconsistencies across warehouses and workflowsHelp standardize SOPs across LP operationsSupport continuous improvement initiatives (Lean mindset preferred)Assist in WMS/TMS optimization and adoptionCross-Functional CoordinationWork closely with:Warehouse managersFreight operations teamsAccount managers / salesInternational LP officesEnsure alignment between execution, pricing, and customer expectationsOperational KnowledgeStrong understanding of:Warehouse operations (receiving, picking, shipping)Transportation modes (truckload, LTL, parcel, ocean, air)Experience in a 3PL or freight-forwarding environment preferredTechnical SkillsWMS / TMS experience (CargoWise, SAP, or similar a plus)Advanced Excel (pivot tables, lookups, data analysis)Power BI or reporting tools (preferred)Problem-Solving & CommunicationFast decision-making in time-sensitive logistics situationsAbility to manage multiple issues simultaneouslyStrong communication with both internal teams and customersKey Traits for Logistics Plus SuccessProactive & Urgent – anticipates issues before they escalateResourceful – finds solutions in ambiguous situationsCustomer-first mindset – understands impact of every shipmentComfort with controlled chaos – thrives in fast-moving operations