Warehouse & Logistics Operations Lead

Hub Group; McDonough (GA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

Employee Assistance Program

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking a Supervisor to assist the Manager in the warehouse and customer service operations. You will plan, direct, train, and motivate staff to meet productivity and service goals for each customer.

You will oversee loading/unloading, ensure compliance with laws and work instructions, and drive cost-efficient, safe operations. The role emphasizes team development, performance coaching, and maintaining high standards of accuracy and security.

Qualifications

• Four years distribution supervisory/management experience leading a staff of 10+ employees in operations of at least 60,000 sq. ft.
• Experience with WMS, metric-driven operations, labor and resource management.
• Ability to read, write and communicate effectively.

Responsibilities

• Plan, direct, train and implement warehouse and customer service employees to meet productivity and service goals for each customer.
• Supervises and coordinates activities of workers engaged in loading and unloading products from trucks and performing any handling or value added function for our customer.
• Ensure employees follow work instructions (bill of lading, receiver or specific work instructions).
• Operate in compliance with federal, state, and local statutes, OSHA requirements and Federal Labor law and requirements.
• Develop and maintain a productive work team through hiring, training, motivating, and effective communication.
• Utilize performance evaluation systems to recommend promotions, wage increases, and terminations; maintain productivity programs and track key metrics.
• Ensure equipment is in good working condition and safety equipment is used; maintain proper documentation and employee involvement.
• Ensure all employees are trained properly on equipment and operating procedures.
• Maintain the building to a food-grade standard; ensure facility security and product integrity.
• Supervise customer service associates to align office and warehouse operations for 100% customer satisfaction.
• Maintain inventory accuracy by product and location.
• Prioritize customer accounts and provide necessary operational support and communications.
• Uphold Hub Group values and ensure regular attendance and timeliness.
• Perform any other duties as assigned.

Skills

Supervisory experience

WMS experience

Effective communication

Safety/OSHA compliance

Education

College degree not required

Tools

Fork Truck certification

Job description

Hub Group is seeking a Supervisor to assist the Manager in the warehouse and customer service operations. You will plan, direct, train, and motivate staff to meet productivity and service goals for each customer.

You will oversee loading/unloading, ensure compliance with laws and work instructions, and drive cost-efficient, safe operations. The role emphasizes team development, performance coaching, and maintaining high standards of accuracy and security.