Warehouse Lending Collateral Specialist

Northpointe Bank; Grand Rapids (MI); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life, LTD, & AD&D

Dependent Care Spending Plan (DCSA)

Employer Stock Ownership Plan with 401

Complimentary Banking Services

Tuition Assistance

Job summary

Northpointe Bank is seeking a Warehouse Lending Collateral Specialist to support Mortgage Purchase Program (MPP) operations through collateral review, document validation, investor delivery coordination, and compliance tracking. This role is ideal for detail-oriented mortgage professionals who enjoy working with loan documentation and managing timelines.

You will coordinate with internal teams, maintain accurate records, and ensure collateral accuracy in a fast-paced environment while adhering

Qualifications

• High school diploma or equivalent is required.
• Prior residential mortgage lending experience is preferred.
• Minimum of 1 year of customer service experience is required.
• Strong attention to detail and ability to manage high-volume workflows.
• Excellent organizational, communication, and problem-solving skills.

Responsibilities

• Monitor aging of wet-funded loans and follow up with clients when timelines exceed tolerances.
• Retrieve and validate original collateral notes and supporting documents.
• Cross-reference collateral with funding submissions and confirm accuracy.
• Prepare Bailee letters and coordinate shipment of collateral notes to investors.
• Maintain records of collateral receipt, validation, and shipment activities.
• Support compliance with investor requirements and regulatory standards.
• Assist leadership with operational support and process improvements.

Skills

Attention to detail

Customer service

Communication

Problem solving

Teamwork

Independent working

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The POWER of a CAREER!

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring an

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring a Warehouse Lending Collateral Specialist to support Mortgage Purchase Program (MPP) operations through collateral review, document validation, investor delivery coordination, and compliance tracking. This role is ideal for a detail-oriented mortgage professional who enjoys working with loan documentation, managing operational timelines, and ensuring collateral accuracy in a fast-paced environment.

What You’ll Do

• Monitor aging of wet-funded loans and follow up with clients when timelines exceed program tolerances
• Retrieve and validate original executed collateral notes and supporting documentation
• Cross-reference received collateral against funding submissions and confirm MERS registration accuracy
• Prepare Bailee letters and coordinate shipment of collateral notes to committed investors within required timeframes
• Maintain accurate records of collateral receipt, validation, and shipment activities
• Demonstrate working knowledge of Conventional, FHA, VA, NonQM, Second Lien, and Rural Development loan programs
• Communicate with internal teams and clients to resolve collateral-related issues and maintain workflow efficiency
• Support compliance with investor requirements, regulatory standards, and internal operational controls
• Assist MPP leadership with operational support and process improvement initiatives

What You Bring

• High school diploma or equivalent required
• Prior residential mortgage lending experience preferred
• Minimum of 1 year of customer service experience required
• Strong attention to detail and ability to manage high-volume workflows
• Strong organizational, communication, and problem-solving skills
• Professional demeanor with the ability to interact effectively with internal and external customers
• Ability to work independently and collaboratively in a team-oriented environment
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook

Why Join Northpointe?

Join a collaborative, operations-focused environment where your work directly supports investor delivery, mortgage operations, and customer success. You’ll have opportunities to grow your industry knowledge and contribute to process improvements.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information

• Medical
• Dental
• Vision
• Life, LTD, & AD&D
• Dependent Care Spending Plan (DCSA)
• Employer Stock Ownership Plan with 401(k) feature and company match
• Complimentary Banking Services
• Tuition Assistance

Ready to Apply?

At Northpointe Bank, this is more than a job — it’s the POWER of a CAREER.

AA – EOE