Warehouse Lead: Team Trainer & Operations Coach

Woodwind & Brasswind; Charlotte (NC); On-site; USD 26,139 - 37,229; Full time

Job summary

Music & Arts in Charlotte, NC is seeking a Warehouse Lead to guide daily operations, train teammates, and support the Hub Manager in workflow coordination, safety, and communication while performing warehouse tasks alongside the team.

Responsibilities include directing staff to hit production, quality, and service goals; coordinating daily workflow; maintaining productivity; and handling packing, shipping, and inventory checks as needed.

Qualifications

• High school diploma or GED is required.
• Six months of warehouse, logistics, or related experience preferred.
• Active driver's license and ability to operate company vehicles preferred.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Ability to lead by example and maintain a positive attitude.
• Reliable with strong attendance and teamwork.

Responsibilities

• Guide and train team members to achieve production rates, quality standards, and service goals.
• Coordinate daily workflow and priorities to support operations and customer service.
• Inform the manager of production rates, training needs, performance issues, and concerns.
• Perform warehouse functions with the team: locate and transfer products, process and sort serialized items, quality control, packing, labeling, loading/unloading, and moving products as needed.
• Perform other duties as assigned by leadership.

Job description

Music & Arts in Charlotte, NC is seeking a Warehouse Lead to guide daily operations, train teammates, and support the Hub Manager in workflow coordination, safety, and communication while performing warehouse tasks alongside the team.

Responsibilities include directing staff to hit production, quality, and service goals; coordinating daily workflow; maintaining productivity; and handling packing, shipping, and inventory checks as needed.