Warehouse Lead Supervisor: Shipping & Asset Tracking

Aramark Correctional Services; Billerica (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Aramark is seeking a Warehouse Lead Supervisor - SBE to oversee shipping, receiving and mailroom operations at our facility in Billerica, MA. You will supervise package receipt, tracking and delivery, and maintain records to support asset management and compliance.

This role requires 3–5 years of shipping/receiving supervision, a valid driver's license, and a proven ability to deliver excellent customer service.

Qualifications

• 3-5 years of experience shipping/receiving supervisor.
• Valid driver's license and good driving record.
• Proven record of providing excellent internal and external customer service.
• Excellent communications skills both verbal and written.
• Flexible and able to adjust to variable work demands.

Responsibilities

• Supervise shipping receiving and mailroom operations.
• Receives incoming shipments and packages from a variety of carriers and enters information into tracking system for disbursement.
• Delivers all incoming packages and freight to end users following all delivery procedures.
• Uncrates shipments when required and properly disposes of our stores containers and packaging.
• Identify, tag and document equipment as required by asset management guidelines.
• Prepares all outgoing shipments following FTC, IATA, FDA regulations and client procedures.
• Processes all priority shipments.
• Collects, organizes, and distributes packing slips related to customer specific requirements daily.
• Reviews weekly Sourcing transactions related to the receipt of goods; receives and follows up on requests from customers.
• Ensures supplies/inventory are stocked at proper levels at loading docks and copy/fax areas.
• Investigates lost/missing packages and ensures communication with customers and service levels are open/positive.
• Coordinates large shipments to dock areas.
• Assist with general maintenance duties as requested including moves, escorting vendors, conference room set ups etc.
• Maintain training requirements set forth by Client
• Maintain working knowledge of all SOP's pertaining to this job function.

Skills

Shipping/receiving supervision

Customer service

Communications

Job description

Aramark is seeking a Warehouse Lead Supervisor - SBE to oversee shipping, receiving and mailroom operations at our facility in Billerica, MA. You will supervise package receipt, tracking and delivery, and maintain records to support asset management and compliance.

This role requires 3–5 years of shipping/receiving supervision, a valid driver's license, and a proven ability to deliver excellent customer service.