Warehouse Lead - Shift Supervisor & Team Coach

Capstone Logistics, LLC; Rock Hill (SC); On-site; USD 34,000 - 57,000; Full time

Job summary

Capstone Logistics, LLC in Rock Hill, SC is seeking a Warehouse Supervisor to lead daily operations and partner with client representatives to ensure superior service. The role emphasizes safety, shift scheduling, coaching, and adherence to company policies.

The ideal candidate has 1-2 years of supervisory experience in an industrial setting, strong communication skills, and proficiency with MS Office applications.

Qualifications

• 1-2 years of supervisory / leadership experience in an industrial setting.
• Proven experience in providing high levels of customer service to internal and external partners.
• Ability to train, coach, and mentor warehouse associates
• Excellent interpersonal and communication skills (written and verbal)
• Strong organization and prioritizing skills
• Ability to simultaneously perform multiple tasks
• Ability to solve problems and make effective decisions in a fast-paced environment
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint

Responsibilities

• Ensure partner needs are met on a daily basis
• Document and resolve any customer service or associate issues daily and report them to the Regional Director or Director as requested/needed.
• Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety work rules
• Hold weekly safety meetings and ensure associate participation
• Scheduling associate shifts based on partner requirements
• Assist with the interviewing, orientation and training of new associates
• Dock level negotiation of rates with common carrier representatives
• Supervise timely and accurate data entry for all services performedComply with all administrative reporting and financial policies and procedures
• Ability to complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone Logistics policies and standard operating procedures

Skills

Leadership

Customer service

Coaching

Communication

Organizational skills

Multitasking

Problem solving

MS Office

Education

Associate degree or two-year college

Tools

Excel

Word

Outlook

PowerPoint

Job description

Capstone Logistics, LLC in Rock Hill, SC is seeking a Warehouse Supervisor to lead daily operations and partner with client representatives to ensure superior service. The role emphasizes safety, shift scheduling, coaching, and adherence to company policies.

The ideal candidate has 1-2 years of supervisory experience in an industrial setting, strong communication skills, and proficiency with MS Office applications.