Warehouse Lead & Process Optimizer

Iron Mountain Incorporated; Tracy (CA); On-site; USD 54,000 - 67,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

PTO 2 weeks

Paid holidays

401(k) match

Tuition reimbursement

Job summary

Iron Mountain Incorporated is seeking a Process Assistant/Warehouse Lead to join the Warehouse & Logistics team. This role manages daily operations cost-effectively and ensures both internal and external customer needs are met, fostering a productive, efficient environment that contributes to satisfying customer demands.

The ideal candidate has 1–2 years of leadership experience in a warehouse or logistics setting, strong WMS knowledge, and skills in team leadership and conflict resolution.

Qualifications

• Minimum of 1–2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs.
• Proven ability in conflict resolution and expertly managing team dynamics to foster a productive, efficient, and cohesive work environment.

Responsibilities

• Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory.
• Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escalate employee issues as necessary to maintain open communication.
• Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against KPIs, and preparing detailed operational reports to inform decision-making.

Skills

Leadership

WMS

Conflict resolution

Team building

Tools

WMS

Job description

Iron Mountain Incorporated is seeking a Process Assistant/Warehouse Lead to join the Warehouse & Logistics team. This role manages daily operations cost-effectively and ensures both internal and external customer needs are met, fostering a productive, efficient environment that contributes to satisfying customer demands.

The ideal candidate has 1–2 years of leadership experience in a warehouse or logistics setting, strong WMS knowledge, and skills in team leadership and conflict resolution.