Warehouse Lead - Customer Pick Up

Nebraska Furniture Mart, Inc.; The Colony (TX); Hybrid; USD 30,000 - 37,000; Full time

Job summary

Nebraska Furniture Mart, Inc. in The Colony, TX is seeking a Warehouse Lead to coordinate department workflow and act as the main contact for the department on-site. The role emphasizes safety, training, and process improvements.

The candidate should have 3 years of warehouse and 3 years of customer contact experience, be able to lift/move weights per policy, and be flexible for night, weekend, or early shifts. Proficiency with Microsoft Office and scanning equipment is preferred.

Qualifications

• Must be 18 years of age.
• 3 years warehouse experience.
• 3 years customer contact experience.
• Lead experience preferred.
• Knowledge of Microsoft Office applications.
• Ability to operate scanning equipment preferred.
• Ability to lift, push, pull required weights per established requirements for the department.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn't limited to, criminal background check.

Responsibilities

• Ensure all staff complete required safety and service trainings.
• Work with management to maintain departmental policies, procedures, training material and communications.
• Track attendance and time off requests for staff; assign tasks to the team and monitor progress; back-up to department manager/supervisor when unavailable.
• Train new and current staff on department-specific equipment, updates to policies and process improvements.
• Complete various departmental projects as assigned, guaranteeing those are tracked and completed in a timely manner.
• Monitor safety of teammates by ensuring equipment is used properly.
• Interact and maintain relationships with internal and external customers.

Skills

Warehouse experience

Customer contact

Lead experience

Microsoft Office

Scanning equipment

Flexible hours

Background check

Safety compliance

Tools

Scanning equipment

Job description

Pay Range: $22.10 - 27.40 hourly

Job Description: Your Piece of the Puzzle

NFM's Warehouse Lead is responsible for coordinating and directing all department workflow.They are the main point of contact for their department.

Job Duties: A Day in the Life

• Safety First: Ensure all staff have completed required safety and service trainings
• Assist: Work with management to maintain departmental policies, procedures, training material and communications
• Manage: Track attendance and time off requests for staff.Assign tasks to the team and monitor progress. Act as back-up to department manager/supervisor in the case that they are unavailable
• Coach: Train new and current staff on department specific equipment, updates to policies and process improvements
• Play Your Part: Complete various departmental projects as assigned, guaranteeing those are tracked and completed in a timely manner
• Work Smarter, Not Harder: Monitor safety of your teammates by ensuring equipment is being used properly
• Set the Stage: Interact and maintain relationships with internal and external customers

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love- because that's what we love.

Qualifications: Can You Check These Boxes?

• Must be 18 years of age
• Positive, upbeat attitude
• 3 years warehouse experience
• 3 years customer contact experience
• Lead experience preferred
• Ability to lift, push, pull required weights per established requirements for the department
• Knowledge of Microsoft Office Applications
• Ability to operate scanning equipment preferred
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check