Warehouse IT Support Specialist

Performance Food Group; Florence (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Cheney Brothers in Florence, SC seeks a Warehouse Systems Support Technician to provide frontline technical support for equipment used in warehouse and transportation operations. You will troubleshoot handheld scanners, forklift-mounted devices, printers, and other warehouse tech to ensure smooth daily logistics and distribution flows.

The role requires a practical understanding of hardware/software issues, plus the ability to collaborate with operations teams to address complex problems, while

Qualifications

• High School Diploma or GED or equivalent experience.
• 1–3 years of related experience preferred.

Responsibilities

• Provide Tier 1 technical support for warehouse systems including scanners, printers, and mobile devices.
• Respond to support requests from warehouse and transportation personnel via ticketing system, phone, or in-person.
• Troubleshoot and resolve hardware and software issues in warehouse operations.
• Perform routine maintenance and updates on warehouse technology equipment.
• Collaborate with operations teams to resolve complex issues.
• Ensure safety and operational procedures are followed in warehouse environments.
• Assist with deployment and configuration of new devices and systems in the warehouse.
• Perform other related duties as assigned.

Skills

Tier 1 support

Hardware troubleshooting

Communication skills

Education

High School Diploma/GED

Tools

Ticketing system

Barcode scanners

Job description

Cheney Brothers in Florence, SC seeks a Warehouse Systems Support Technician to provide frontline technical support for equipment used in warehouse and transportation operations. You will troubleshoot handheld scanners, forklift-mounted devices, printers, and other warehouse tech to ensure smooth daily logistics and distribution flows.

The role requires a practical understanding of hardware/software issues, plus the ability to collaborate with operations teams to address complex problems, while