Warehouse Inventory & Returns Specialist

Lowe's Companies, Inc.; Passaic (NJ); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Health, Vision and Dental insurance

401(k) Retirement account with company

Paid time off

Job summary

Lowe’s Companies, Inc. is seeking a Warehouse Associate in Passaic, NJ to unload inbound shipments, stage delivery items, and manage outbound freight. You will work with WMS, perform cycle counts, and support RTM processes to ensure accurate inventory and timely deliveries.

The role emphasizes attention to detail, ability to work independently or with a team, and experience with warehouse technology. Benefits are provided for eligible associates.

Qualifications

• High School diploma required.
• 1–2 years of directly related experience in inventory and return processes.
• Proficiency with warehouse technology and inventory systems.

Responsibilities

• Unload and receive inbound shipments from distribution centers and vendors.
• Stage next-day and future delivery items for external delivery teams (XDT).
• Load and ship outbound freight to DCs and reverse vendors.
• Complete product assembly and conduct pre-delivery inspections.
• Maintain a clean, organized, and safe work environment.
• Operate recycling equipment and participate in sustainability programs.
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation.
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
• Utilize MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing.
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise.
• Secure return authorizations from vendors and submit credits for customer-returned items.
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims.
• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams.
• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems.

Skills

Attention to detail

Organizational ability

Warehouse technology experience

Independent and collaborative work

Education

High School diploma

Tools

WMS

MS Office

Blue Yonder

My Red Vest

Job description

Lowe’s Companies, Inc. is seeking a Warehouse Associate in Passaic, NJ to unload inbound shipments, stage delivery items, and manage outbound freight. You will work with WMS, perform cycle counts, and support RTM processes to ensure accurate inventory and timely deliveries.

The role emphasizes attention to detail, ability to work independently or with a team, and experience with warehouse technology. Benefits are provided for eligible associates.