Warehouse Inventory & Returns Associate

Lowe's Companies, Inc.; Romulus (MI); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Warehouse Associate in Romulus, MI to unload inbound shipments, stage items for delivery, and manage outbound freight. You will perform daily inventory reconciliations, operate the WMS, and support RTM processes.

The role requires attention to detail, experience with warehouse systems, and ability to work independently in a fast-paced environment. Forklift certification may be required; on-site work in a retail/distribution setting is expected.

Qualifications

• Strong attention to detail and organizational ability.
• Proficiency with warehouse technology and inventory systems.
• Forklift certification may be required.

Responsibilities

• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE).
• Stage next-day and future delivery items for external delivery teams (XDT).
• Load and ship outbound freight to DCs and reverse vendors (Outlet, Liquidity).
• Complete product assembly and conduct pre-delivery inspections.
• Maintain a clean, organized, and safe work environment.
• Operate recycling equipment and participate in sustainability programs.
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation.
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing.
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise.
• Secure return authorizations from vendors and submit credits for customer-returned items.
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims.
• Maintain strong relationships with vendors, liquidation partners, BDC, and outlet teams.
• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems.

Skills

Attention to detail

Teamwork

Inventory control

Warehouse technology

Education

High School diploma

Tools

WMS

MS Office

Blue Yonder

My Red Vest

Job description

Lowe's Companies, Inc. is seeking a Warehouse Associate in Romulus, MI to unload inbound shipments, stage items for delivery, and manage outbound freight. You will perform daily inventory reconciliations, operate the WMS, and support RTM processes.

The role requires attention to detail, experience with warehouse systems, and ability to work independently in a fast-paced environment. Forklift certification may be required; on-site work in a retail/distribution setting is expected.