Warehouse Inventory & Returns Specialist

Lowe's Companies, Inc.; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking a Warehouse Associate in Greensboro, NC to unload inbound shipments, stage items for delivery, and support inventory accuracy across a busy distribution network. You will operate WMS, perform cycle counts, coordinate with 3PL partners, and help maintain safety and organization on the floor.

A high school diploma and forklift certification may be required. This role offers hands-on logistics work in a fast-paced environment with opportunities to contribute to

Qualifications

• High School diploma.
• 1-2 years related experience in inventory and return processes.
• Experience working with vendors.
• Strong attention to detail and organizational ability.
• Proficiency with warehouse technology and inventory systems.
• Comfortable working independently and in a collaborative, fast-paced environment.
• Forklift certification may be required.

Responsibilities

• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.).
• Stage next-day and future delivery items from or for external delivery teams (XDT).
• Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity).
• Complete product assembly and conduct pre-delivery inspections.
• Maintain a clean, organized, and safe work environment.
• Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs.
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation.
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing.
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise.
• Secure return authorizations from vendors and submit credits for customer-returned items.
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims.
• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams.
• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems.

Skills

Inventory management

Vendor coordination

Attention to detail

Warehouse technology

Independent and fast-paced

Forklift certification

Education

High School diploma

Tools

WMS

Blue Yonder

My Red Vest

MS Office

Job description

Lowe’s Companies, Inc. is seeking a Warehouse Associate in Greensboro, NC to unload inbound shipments, stage items for delivery, and support inventory accuracy across a busy distribution network. You will operate WMS, perform cycle counts, coordinate with 3PL partners, and help maintain safety and organization on the floor.

A high school diploma and forklift certification may be required. This role offers hands-on logistics work in a fast-paced environment with opportunities to contribute to