Inventory & Returns Warehouse Specialist

Lowes; Garner (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Lowe’s warehouse associate position in Garner, NC, involves unloading inbound shipments from distribution centers and vendors, staging items for delivery, and loading outbound freight. You will perform pre-delivery inspections, manage WMS tasks, and help ensure accurate inventory and documentation across returns and damaged merchandise.

The role requires attention to detail, the ability to work independently in a fast-paced environment, and familiarity with warehouse systems.

Qualifications

• High School diploma required.
• 1–2 years of inventory and return processes experience.
• Experience working with vendors.
• Strong attention to detail and organizational ability.
• Proficiency with warehouse technology and inventory systems.
• Able to work independently and in a collaborative, fast-paced environment.
• Forklift certification may be required.

Responsibilities

• Unload and receive inbound shipments from distribution centers and vendors.
• Stage next-day and future delivery items for external delivery teams.
• Load and ship outbound freight to DCs and reverse vendors.
• Complete product assembly and conduct pre-delivery inspections.
• Maintain a clean, organized, and safe work environment.
• Operate recycling equipment and participate in sustainability programs.
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation.
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing.
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise.
• Secure return authorizations from vendors and submit credits for customer-returned items.
• Communicate regularly with 3PL partners to address and resolve delivery claims.
• Maintain strong relationships with vendors, liquidation partners, BDC, and outlet teams.
• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems.

Skills

Attention to detail

Organizational skills

Independent working

Team collaboration

Forklift certification

Education

High School diploma

Tools

Warehouse technology

Job description

Lowe’s warehouse associate position in Garner, NC, involves unloading inbound shipments from distribution centers and vendors, staging items for delivery, and loading outbound freight. You will perform pre-delivery inspections, manage WMS tasks, and help ensure accurate inventory and documentation across returns and damaged merchandise.

The role requires attention to detail, the ability to work independently in a fast-paced environment, and familiarity with warehouse systems.