Warehouse Inventory & Operations Specialist

Hotwire Communications Ltd; Austin (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Healthcare/Dental/Vision plans

401K retirement plan with company 1:1

Paid vacation, sick time & holidays

Birthday holiday

Paid volunteer time

Parental leave

Employee discounts

Referral bonuses

Entertainment discounts

Job summary

Hotwire Communications Ltd is seeking a Warehouse Associate to manage warehouse duties and inventory controls, ensuring accurate tracking, reconditioning, and disbursement of equipment. The role supports installation readiness and customer interaction through stock inquiries and internal coordination.

Responsibilities include maintaining databases, performing reconditioning, handling equipment safely, and keeping work areas organized.

Qualifications

• Minimum High School Diploma or equivalent; Associate's degree preferred but not required.
• Minimum of two (2) years' Warehouse work experience.
• Flexibility to work shifts in a 24/7/365 environment, including weekends, nights, and holidays based on business needs.
• Active and clean, non-restrictive state drivers license for remote warehouses.

Responsibilities

• Maintain and develop a computerized database tracking the current status, reconditioning and disbursement of equipment.
• Plan and carry out direct equipment reconditioning to meet agreed product demands.
• Maintain and report on equipment and software suitability for direct customer installation purposes.
• Respond to and follow up stock inquiries by e-mail, telephone, and personal visits.
• Maintain and develop existing and new customers through planned individual support, and liaison with internal order-processing staff.
• Monitor and report on activities and provide relevant management information.
• Carry out inventory research, and replenishment for satellite locations.
• Safely unpack and evaluate incoming product for correct count and condition in comparison to purchase orders.
• Safe operation of material handling equipment and hand tools such as forklifts, pallet jacks, carts, dollies, box cutters, wire cutters, etc.
• Maintain organization and cleanliness of assigned work areas.
• Attend training and to develop relevant knowledge and skills.

Skills

Warehouse experience

Education

High School Diploma or equivalent

Associates degree preferred

Job description

Hotwire Communications Ltd is seeking a Warehouse Associate to manage warehouse duties and inventory controls, ensuring accurate tracking, reconditioning, and disbursement of equipment. The role supports installation readiness and customer interaction through stock inquiries and internal coordination.

Responsibilities include maintaining databases, performing reconditioning, handling equipment safely, and keeping work areas organized.