Warehouse Associate

Hotwire Communications, LTD; Austin (TX); On-site; USD 34,385,000 - 51,577,000; Full time

Benefits offered by this job

401K Retirement Plan with CompanyMatch

Paid Vacation, Sick Time, and Holidays

Hotwire Service Discounts

Job summary

Hotwire Communications, LTD seeks a Warehouse Associate to manage warehouse and clerical duties and develop inventory controls aligned with business plans. You will maintain a computerized database for tracking status, reconditioning, and disbursement of equipment across locations, ensuring accuracy and timeliness.

The role requires attention to detail, flexibility for 24/7/365 shifts, and safe operation of forklifts and other handling tools.

Qualifications

• Minimum High School Diploma or equivalent; Associate's degree preferred but not required.
• Minimum of two (2) years' warehouse work experience.
• Ability to work flexible shifts including nights, weekends, and holidays.
• Active, clean state driver’s license if required for remote warehouses.

Responsibilities

• Maintain and develop a computerized database tracking equipment status, reconditioning, and disbursement.
• Plan and carry out direct equipment reconditioning to meet product demands.
• Maintain and report on equipment/software suitability for customer installations.
• Respond to stock inquiries by email, phone, and in-person visits.
• Support existing and new customers through liaison with order-processing staff.
• Monitor operations and provide management information.
• Conduct inventory research and replenishment for satellite locations.
• Safely unpack and evaluate incoming products against purchase orders.
• Operate forklifts and other handling tools safely for unloading and stocking.
• Keep work areas organized and clean; participate in ongoing training.

Skills

Inventory control

Warehouse experience

Forklift experience

Education

High school diploma

Job description

The Warehouse Associate is responsible for warehouse and clerical activities. The incumbent must maintain and develop inventory distribution controls in accordance with agreed business plans.

RESPONSIBILITIES:

• Maintain and develop a computerized database tracking the current status, reconditioning and disbursement of equipment.
• Plan and carry out direct equipment reconditioning to meet agreed product demands.
• Maintain and report on equipment and software suitability for direct customer installation purposes.
• Respond to and follow up stock inquiries by e-mail, telephone, and personal visits.
• Maintain and develop existing and new customers through planned individual support, and liaison with internal order-processing staff.
• Monitor and report on activities and provide relevant management information.
• Carry out inventory research, and replenishment for satellite locations.
• Safely unpack and evaluate incoming product for correct count and condition in comparison to purchase orders.
• Safe operation of material handling equipment and hand tools such as forklifts, pallet jacks (manual and electric), carts, dollies, box cutters, wire cutters, etc— to unload trucks and stock the warehouse/pharmacy.
• Maintain organization and cleanliness of assigned work areas.
• Attend training and to develop relevant knowledge and skills.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum High School Diploma or equivalent. Associate's degree preferred but not required
• Minimum of two (2) year's Warehouse work experience
• Flexibility to work shifts in a 24/7/365 environment, including weekends, nights, and holidays based on business needs
• Warehouse employees required to drive to remote warehouses must have an active and clean, non-restrictive, state issued driver's license in State where hired.

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.