Warehouse Fullfillment Associate - M-F,, 11:30 am to 8 pm

Cigars International; Bethlehem (Northampton County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Care

Vision & Dental Plan

Flexible Spending Account

Disability Plans

Life Insurance

PTO & Holidays

401(k) with company match

Job summary

Cigars International is seeking a Warehouse Fulfillment Associate in Bethlehem, PA. The role supports multi-channel operations, ensuring orders are processed accurately in a 200,000 sq ft humidified warehouse.

Responsibilities include reviewing pack slips, resolving shipping issues, and collaborating with Purchasing, Supply Chain, and Accounts Payable to maintain timely deliveries. Requires 1–2 years of related experience and MS Office proficiency.

Qualifications

• HS Diploma or GED with 1–2 years of relevant experience or equivalent.
• Able to learn new tools, technology, and processes.
• Detail oriented with accurate data-entry.
• Capable of delivering on-time, quality results under deadlines.
• Excellent communication with internal staff, carriers, and suppliers.
• Strong organizational skills and self-direction.
• Goal-driven to meet key metrics.
• Willingness to learn premium cigar and pipe industry.
• MS Office: Word, Excel, Outlook.
• Knowledge of Microsoft Dynamics AX and Manhattan SCALE is a plus.

Responsibilities

• Process orders accurately and ship in a timely manner.
• Cross-reference pack slips to shipments and correct errors before shipping.
• Resolve inventory issues affecting order processing.
• Coordinate with Inventory and Fulfillment to ensure timely processing.
• Liaise with Customer Service to verify cancellations and shipping methods.
• Identify product issues and decide if to ship to the customer.
• Ensure flagged products are inspected before shipment.

Skills

Data entry

Attention to detail

Organizational skills

Communication

MS Office proficiency

Technical agility

Education

HS Diploma or GED

Tools

Microsoft Dynamics AX

Manhattan SCALE

Job description

Job Description

Warehouse Fullfillment Associate - M-F,, 11:30 am to 8 pm

Posting Start Date: 9/9/26

Bethlehem, Pennsylvania, 18015

About The Role…

The Warehouse Specialist facilitates the timely processing of purchase orders into our state of the art 200,000 square foot humidified warehouse. This position works closely with Purchasing, Supply Chain, Operations, and Accounts Payable to support our daily multi-channel business needs, including but not limited to premium cigars and pipes. A successful candidate will demonstrate keen attention to detail, superior organizational skills and a strong competency to learn advanced systems and tools.

Responsibilities

• Ensure all orders are processed correctly and shipped in a timely manner and wave orders in system when necessary.
• To pinpoint why a completed package has been rejected by cross referencing the pack slip to the items in the shipping box. Once identified, the specialist should correct the mistake by replacing the incorrect item, guaranteeing the order is accurate before shipping to the customer.
• Must be able to work through inventory issues to assess why orders have not processed properly.
• Ability to work with the Inventory and Fulfillment team to make sure that all orders are processed correctly and in a timely manner.
• Ability to work with Customer Service department to verify cancellations, shipping methods & order prioritization
• Ability to identify issues related to the product and determine if the product should be shipped to the customer
• To ensure that product that has been flagged in the system is inspected before it is shipped out to the customer to confirm the quality of the product

Requirements

• HS Diploma or GED and 1-2 years of relevant experience or an equivalent combination of education and experience.
• Technical agility to learn new tools, technology, and processes.
• Detail oriented with an ability to perform quick and accurate data-entry.
• Ability to produce on-time quality deliverables in a deadline driven environment while balancing multiple priorities.
• Excellent communication and interaction with internal staff, external carriers, and supplier distribution resources.
• Strong organizational skills with a high degree of motivation and self-direction.
• A goal-driven mentality focused on achieving key metrics determined by the organization.
• A general understanding or willingness to quickly learn the premium cigar and pipe industry.
• MS Office Proficient: Word, Excel, Outlook.
• Knowledge of Microsoft Dynamics AX and Manhattan SCALE is a plus.

WHAT IS ON OFFER?

• Comprehensive Health Care, Vision & Dental Plan
• Flexible Spending Account
• Disability Plans
• Basic & Supplemental Life Insurance
• Additional Supplemental Benefits
• Paid Vacation, Paid Time Off (PTO) days, Holidays
• 401(k) Retirement Saving Plan including a generous Company match

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.