Warehouse & Customer Support Administrator

Opti Staffing; Chandler (AZ); On-site; USD 30,000 - 36,000; Full time

Job summary

Opti Staffing in Chandler, AZ is hiring a Warehouse & Customer Support Administrator for a direct-hire role onsite. You will handle customer inquiries, order entry, and inventory tasks within ERP systems, while coordinating shipments and maintaining records.

The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Pay is $22–$26 per hour, Monday–Friday, 7am–4pm, onsite in Chandler.

Qualifications

• Experience in a warehouse, customer service, or operations support role.
• Strong customer service mindset with the ability to build relationships.
• Excellent communication and organizational skills.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Experience with ERP, WMS, or inventory management systems.
• Proficiency in Microsoft Office including Excel, Outlook, and Word.

Responsibilities

• Serve as a key contact for customer inquiries via phone, email, and in person.
• Enter and manage customer orders within inventory and ERP systems.
• Track shipments, coordinate deliveries, and ensure materials arrive on time.
• Maintain accurate inventory records and assist with stock management.
• Compile and communicate reports related to inventory, orders, and service levels.
• Process warehouse documentation including delivery dockets and GRNs.

Skills

Customer service mindset

Excellent communication

Organizational skills

Multitasking

Attention to detail

Problem-solving

Strong work ethic

Team collaboration

Tools

ERP systems

SAP

Maximo

WMS

MS Office

Job description

Warehouse & Customer Support Administrator**DIRECT HIRE**Location: Chandler, AZPay: $22–$26/hr. DOESchedule: Monday – Friday | 7am-4pmWho We AreWe are partnering with a global leader supporting some of the world’s largest manufacturers in highly regulated industries including semiconductor, life sciences, and medical devices. This is a unique opportunity to work onsite in a fast-paced, high-impact environment where precision, service, and accountability matter.What You’ll DoServe as a key point of contact for customer inquiries via phone, email, and in personProvide top-tier customer service, ensuring all requests are handled quickly and accuratelyEnter and manage customer orders within inventory and ERP systemsTrack shipments, coordinate deliveries, and ensure materials arrive at the right place at the right timeMaintain accurate inventory records, support cycle counts, and assist with stock management across multiple locationsCompile and communicate reports related to inventory, orders, and service levelsProcess warehouse documentation including delivery dockets, GRNs, and system uploadsCoordinate with internal teams on production orders, special orders, and kitting/assembly needsMonitor lead times and proactively communicate updates to customers and internal stakeholdersIdentify potential issues, trends, or inefficiencies and escalate or resolve them before they impact serviceDevelop a strong understanding of product lines and the customer’s operating environmentWhat’s In It for YouOpportunity to support cutting-edge industries in a fast-paced environmentHands-on role with a mix of warehouse operations and customer-facing responsibilitiesStrong team environment with cross-functional collaborationLong-term opportunity with growth potentialExposure to advanced inventory systems and processesWhat You Need to HaveExperience in a similar warehouse, customer service, or operations support roleStrong customer service mindset with the ability to build relationshipsExcellent communication and organizational skillsAbility to multitask, prioritize, and stay organized in a fast-paced environmentExperience with ERP, WMS, or inventory management systemsProficiency in Microsoft Office including Excel, Outlook, and WordStrong attention to detail and problem-solving abilityThe MustsReliable attendance and strong work ethicAbility to work both independently and as part of a teamComfort working in a busy, high-demand environmentStrong sense of urgency and accountabilityExperience with SAP, Maximo, or similar systemsBackground working with technical products, spare parts, or manufacturing environmentsExperience in inventory control, shipping/receiving, or warehouse coordinationNext StepsPlease reply with your updated resume and /or call Amber at 971-917-5808. We look forward to connecting with you!