Warehouse Customer Service Rep

ManpowerGroup; Carson (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is hiring a Customer Service Logistics Coordinator in Carson, CA. The role supports the Customer Support Department and the logistics team, handling order processing, documentation, and customer communications.

A proactive problem-solver with strong data-entry abilities will thrive in this environment. The position emphasizes accuracy in records, effective collaboration with warehouse and shipping teams, and a focus on safety and reliability.

Qualifications

• Strong communication skills, including phone and email manners.
• Accurate typing and data entry with ability to generate routine reports.
• Proficiency in Microsoft Office and web-based applications.
• Ability to use Warehouse Management Systems (WMS) effectively.
• High school diploma or GED; prior experience in customer service, warehousing, shipping, or receiving is a plus.

Responsibilities

• Provide support to customer accounts by promptly addressing needs and requests.
• Coordinate logistical processing of orders with vendors, warehouse, and shipping teams.
• Prepare shipping documents such as labels, compliance labels, and Bills of Lading (BOLs).
• Maintain accurate customer records by updating account information regularly.
• Resolve product or service issues by identifying causes and ensuring resolution.

Skills

Communication

Data entry

Typing

MS Office

Education

High school diploma or GED

Tools

WMS

Microsoft Office

Job description

Our client, a leading organization in the logistics and supply chain industry, is seeking a Customer Service Logistics Coordinator to join their team. As a Customer Service Logistics Coordinator , you will be part of the Customer Support Department supporting the logistics and operations team. The ideal candidate will have excellent communication skills, attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: Customer Service Logistics Coordinator

Location: Carson, CA

Pay Range: $21.00 P/H

Shift: Monday to Friday 7am-3:30pm

What's the Job?

• Provide support to customer accounts by addressing their needs and requests promptly and professionally.
• Coordinate the logistical processing of customer orders, working closely with vendors, warehouse, and shipping teams.
• Prepare shipping documents such as labels, compliance labels, and Bills of Lading (BOLs).
• Maintain accurate customer records by updating account information regularly.
• Resolve product or service issues by identifying the cause, explaining solutions, and following up to ensure resolution.

What's Needed?

• Ability to use Warehouse Management Systems (WMS) effectively.
• Proficiency in Microsoft Office, internet, and web-based applications.
• Accurate typing and data entry skills, with the ability to generate routine reports.
• Strong communication skills, including professional phone and email manners.
• High school diploma or GED; prior experience in customer service, warehousing, shipping, or receiving is a plus.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in logistics and customer service operations.
• Collaborate with a diverse and inclusive team.
• Develop professional skills and grow your career.
• Be part of a company committed to safety and employee well-being.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.