Warehouse & Customer Service Coordinator (Afternoon)

GXO Logistics, Inc.; Tracy (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

GXO Logistics, Inc. in Tracy, California, is seeking a Customer Service Representative to support warehouse operations and coordinate orders, inventory, and reporting. This role focuses on accurate data entry, order fulfillment, and delivery of reliable service to customers and carriers.

You will work afternoon shift 2:00 PM - 10:30 PM, collaborating with managers and drivers to ensure smooth workflows while maintaining quality and safety standards.

Qualifications

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Proficiency in Microsoft Office

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

GXO Logistics, Inc. in Tracy, California, is seeking a Customer Service Representative to support warehouse operations and coordinate orders, inventory, and reporting. This role focuses on accurate data entry, order fulfillment, and delivery of reliable service to customers and carriers.

You will work afternoon shift 2:00 PM - 10:30 PM, collaborating with managers and drivers to ensure smooth workflows while maintaining quality and safety standards.