Afternoon Warehouse CSR — Customer Support & Logistics

GXO Logistics, Inc; Wyandotte (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking an Afternoon Shift Customer Service Representative to support warehouse operations by coordinating workflow, assisting managers and supervisors, and handling inventory tasks.

The role involves creating packaging slips, processing orders, and generating reports in a fast-paced distribution setting. As part of a rapidly growing global company, you’ll contribute to efficient daily operations, maintain quality service, and support transportation activities.

Qualifications

• Proficiency in Microsoft Office and ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.
• High school diploma or equivalent required.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Microsoft Office

Effective communication

Multitasking

Education

High school diploma

Equivalent

Tools

Warehouse Management System (WMS)

Job description

GXO Logistics, Inc. is seeking an Afternoon Shift Customer Service Representative to support warehouse operations by coordinating workflow, assisting managers and supervisors, and handling inventory tasks.

The role involves creating packaging slips, processing orders, and generating reports in a fast-paced distribution setting. As part of a rapidly growing global company, you’ll contribute to efficient daily operations, maintain quality service, and support transportation activities.