Afternoon Logistics Customer Support Specialist

GXO Logistics, Inc; Tracy (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Customer Service Representative for the Afternoon Shift in California.

You will support warehouse operations by coordinating workload, processing orders, and assisting managers to keep inventory and reporting running smoothly. The role requires communication with carriers and customers, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment.

Qualifications

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.
• High school diploma or equivalent.
• Availability to work a flexible schedule when needed.
• 1 year of customer service experience.
• 6 months of experience in a warehouse setting.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Microsoft Office proficiency

Effective communication

Multitasking ability

Education

High school diploma or equivalent

Tools

Warehouse Management System (WMS)

Job description

GXO Logistics, Inc. is seeking a Customer Service Representative for the Afternoon Shift in California.

You will support warehouse operations by coordinating workload, processing orders, and assisting managers to keep inventory and reporting running smoothly. The role requires communication with carriers and customers, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment.