Warehouse Customer Experience Specialist

Rexel France; Mansfield (MA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Employee Discount Programs

Career Advancement Opportunities

Job summary

A leading electrical product distributor in Mansfield, MA seeks a Customer Service Specialist to deliver top-notch service to customers. Key responsibilities include managing customer inquiries, processing orders, and maintaining client relationships. Ideal candidates will have strong analytical abilities, prior customer service experience, and proficiency in Microsoft Office tools. Benefits include comprehensive insurance, paid time off, and career advancement opportunities.

Qualifications

• Prior customer service experience is preferred.
• Experience with data analysis and reporting on large data sets.
• Strong desire to exceed customer expectations.

Responsibilities

• Deliver exceptional customer service to internal and external customers.
• Process orders and resolve customer inquiries promptly.
• Establish and maintain customer relationships.

Skills

Customer service experience in a Distribution Center

Analytical and troubleshooting skills

Excellent organization and time management

Proficient with Microsoft Office

Education

High School or GED

Tools

AS400

Highjump

Job description

A leading electrical product distributor in Mansfield, MA seeks a Customer Service Specialist to deliver top-notch service to customers. Key responsibilities include managing customer inquiries, processing orders, and maintaining client relationships. Ideal candidates will have strong analytical abilities, prior customer service experience, and proficiency in Microsoft Office tools. Benefits include comprehensive insurance, paid time off, and career advancement opportunities.