Warehouse & Customer Care Supply Chain Coordinator

J.M. Huber Corporation; Marble Falls (TX); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

JM Huber Corporation is seeking a Supply Chain Coordinator (Warehouse & Customer Care) to support end-to-end operations at the Marble Falls site. You will manage MRO warehouse activities, maintain inventory accuracy, and serve as the main contact for customer inquiries and order management.

Responsibilities include coordinating maintenance material needs, supporting planned shutdowns, and identifying risks to reliability.

Competenze

• Bachelor’s degree in supply chain, business, logistics, or related field preferred.
• Experience in supply chain, warehouse operations, inventory control, logistics, customer care, or order management.
• Experience in manufacturing/industrial/chemical environments preferred.
• Knowledge of warehouse operations, inventory-management principles, material planning concepts, order management, and procure-to-pay.
• Working knowledge of SAP or a comparable ERP system.
• Ability to analyze inventory, supplier, warehouse, and customer-service data.
• Strong attention to detail and problem-solving.
• Excellent verbal and written communication.
• Proficiency in Microsoft Word and Excel.
• Commitment to safe work practices and continuous improvement.

Mansioni

• Execute shipping, receiving, storage, order picking, packing, and inventory-control processes for the MRO warehouse.
• Maintain inventory accuracy through cycle counts, stock reconciliation, variance investigation, and accurate part-number/material-master data.
• Coordinate reviews of excess, obsolete, and slow-moving inventory with Operations, Maintenance, and Procurement.
• Support inventory optimization to balance material availability, service requirements, working capital, and operational needs.
• Ensure warehouse activities comply with site safety requirements, procedures, and warehouse best practices.
• Coordinate critical maintenance and operating material requirements with Maintenance, Production, Procurement, and Planning to support plant operations and minimize disruptions.
• Coordinate materials for planned shutdowns, major maintenance activities, and site projects as needed.
• Identify and elevate shortages, supplier delays, inventory issues, and other risks affecting plant reliability or material availability.
• Serve as the primary contact for customer inquiries regarding orders, shipments, product availability, and order-related issues.
• Provide timely, accurate updates on order status, delays, shipment issues, and resolution activities.
• Process customer orders, returns, credits, and chargebacks in accordance with established procedures.
• Coordinate resolution of order discrepancies, shipment issues, and service concerns with Transportation, Production, Planning, Sales, and other stakeholders.
• Monitor order fulfillment and proactively communicate risks affecting customer commitments or on-time delivery.
• Manage inventory transactions, material movements, and data accuracy in SAP or designated systems.
• Monitor supplier orders, analyze reports, and resolve receiving and invoice discrepancies with accounting.
• Support continuous improvement across supply chain, warehouse, inventory, logistics, and customer-care processes.
• Assist with laboratory activities and other operational responsibilities as assigned by the supervisor.

Conoscenze

SAP knowledge

Microsoft Word

Microsoft Excel

Data analysis

Communication skills

Problem solving

Attention to detail

Customer service

Formazione

Bachelor’s degree in supply chain, business, logistics, or related field

Equivalent experience or training

Strumenti

SAP

ERP systems

Descrizione del lavoro

JM Huber Corporation is seeking a Supply Chain Coordinator (Warehouse & Customer Care) to support end-to-end operations at the Marble Falls site. You will manage MRO warehouse activities, maintain inventory accuracy, and serve as the main contact for customer inquiries and order management.

Responsibilities include coordinating maintenance material needs, supporting planned shutdowns, and identifying risks to reliability.