Warehouse Customer Care Specialist

GEODIS Career; Atlanta (GA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Bonus opportunities

Early pay

Healthcare access

Paid holidays

Safe work environment

Job summary

GEODIS is hiring a Warehouse Customer Service Representative for an on-site position in Atlanta, GA. You will handle customer interactions by phone, email, or in person, process orders, and coordinate shipping with transportation teams.

The role includes maintaining invoices, inventory records, and strong collaboration with warehouses. Minimum 6 months related experience is preferred; AS400 and MS Office skills are advantageous.

Qualifications

• Minimum 6 months related experience or training.
• Experience with AS400 or warehouse management systems preferred.
• Proficient with MS Outlook, Word and Excel; able to write reports or business correspondence.

Responsibilities

• Interact with customers by phone, email, or in person; receive orders or changes in service.
• Process and input customer orders and receipts; run stock reports for product availability.
• Coordinate special shipping requests with transportation departments and expedite orders when needed.
• Maintain accurate paperwork and customer files; post inventory records and invoices.

Skills

Customer service

Communication

Teamwork

Tools

AS400

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

GEODIS is hiring a Warehouse Customer Service Representative for an on-site position in Atlanta, GA. You will handle customer interactions by phone, email, or in person, process orders, and coordinate shipping with transportation teams.

The role includes maintaining invoices, inventory records, and strong collaboration with warehouses. Minimum 6 months related experience is preferred; AS400 and MS Office skills are advantageous.