Warehouse Customer Care Pro - Paid Training & Benefits

Ryder System, Inc.; Ohio; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401 K with company match

Paid Time Off

On-the-job training

Employee discounts

Stock discounts 15%

Safety gear provided

Job summary

Ryder System, Inc. is hiring a full-time Warehouse Customer Service Representative in Etna, OH. This role involves coordinating shipments, handling customer inquiries, and supporting the warehouse team.

Expect weekly pay with an hourly rate of $22.00 and a Monday–Friday schedule from 8:00 am to 4:30 pm. We offer comprehensive benefits starting within 30 days, including medical, dental, vision, 401(k) with company match, PTO, and stock discounts.

Qualifications

• High school diploma or equivalent.
• Experience as a warehouse clerk or distribution clerk preferred.
• Ability to make quick, reliable decisions representing customer and company.
• Strong written, verbal and organizational skills.
• Basic MS Office (Excel, Word, PowerPoint).
• WMS knowledge preferred; forklift experience a plus.
• Equipment certification may be required.

Responsibilities

• Perform admin tasks for the area or shift.
• Maintain filing systems per SOPs.
• Communicate with customers and contractors about shipment times and issues.
• Process export orders, fill export paperwork and labels.
• Manage returns in WMS and maintain paperwork.
• Pallet management and pallet variance reconciliation.
• Update area or shift metrics in the WMS as needed.
• Other duties and overtime as assigned.

Skills

Communication skills

Decision making

Carrier coordination

Organizational skills

Education

High school diploma or equivalent

Tools

WMS system

MS Office

Forklift operation

Job description

Ryder System, Inc. is hiring a full-time Warehouse Customer Service Representative in Etna, OH. This role involves coordinating shipments, handling customer inquiries, and supporting the warehouse team.

Expect weekly pay with an hourly rate of $22.00 and a Monday–Friday schedule from 8:00 am to 4:30 pm. We offer comprehensive benefits starting within 30 days, including medical, dental, vision, 401(k) with company match, PTO, and stock discounts.