Warehouse Coordinator

Incora; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Warehouse Coordinator, where you will play a vital role in ensuring top-notch customer service and operational excellence. This position involves overseeing material handling processes, training team members, and maintaining quality standards. You will thrive in a supportive environment that values collaboration and commitment, with opportunities for career development and a comprehensive benefits package. Be part of a team that is passionate about exceeding customer expectations and contributing to a growing success story in the aerospace supply chain industry.

Benefits

Paid Holidays

Vacation Time

Parental Leave

Health Insurance

401K Plan

Career Development Support

Employee Discount Portal

Group Life Insurance

Qualifications

• Experience in customer service and warehouse operations.
• Ability to train and guide team members effectively.

Responsibilities

• Oversee daily activities to meet quality and delivery targets.
• Conduct audits and inspections to ensure compliance with standards.

Skills

Customer Service

Process Adherence

Team Training

Quality Control

Communication

Problem Solving

Education

High School Diploma

Relevant Certifications

Tools

Forklifts

Microsoft Teams

Microsoft Outlook

Job description

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Warehouse Coordinator.

As the leading supply chain solutions business in the aerospace industry, Customers are at the heart of our business.

The Warehouse Coordinator is responsible for all material handling processes from the point of delivery of product through to receipt by the customer, ensuring that customer service, quality, and business requirements are met to the highest standards.

Most importantly, you will be passionate about our Incora Values and exceeding customer expectations.

• Courage: Take ownership for issues and problems.
• Collaboration: Share knowledge and experience with others.
• Commitment: Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you:

• An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment, and most importantly, the opportunity to become part of our Incora story.

• We want you to share in the success of Incora, so every employee is eligible for one of our incentives programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service, plus Sick Time.
• Full-Time Exempt employees are part of Incora's FlexTime policy, with 80 hours of Exempt Sick time.
• Family-friendly policies such as 2 weeks paid parental leave.
• A generous discount portal available only to Incora employees via Perkspot.
• Employer-paid Group Life Insurance at 1x salary, STD, and LTD.
• Three (or four for California) different health plans with competitive premiums for all full-time permanent employees.
• A 401K plan with company match.
• Support for your career development and becoming part of the Incora Story.

If you feel you meet these qualifications and want to be part of developing the Incora Story, apply now — we can't wait to hear from you!

We are passionate about Diversity & Inclusion and welcome applications from all persons regardless of age, race, gender, disability, religion/belief, or sexual orientation.

About You:

• Oversee and guide day-to-day activities to ensure the team delivers high levels of process adherence, meeting quality and delivery targets, especially daily KPIs.
• Train team members on customer quality requirements.
• Conduct weekly audits to ensure product quality specifications are met.
• Perform daily and weekly 6s inspections of the department.
• Use Microsoft Teams and Outlook for daily communication with internal and external customers.
• Complete reports aligned with KPIs.
• Attend operational meetings and liaise with other departments to review performance and progress.
• Ensure process adherence to improve operational effectiveness.
• Participate in improvement activities at the department and company level.
• Comply with all relevant internal rules, policies, and procedures, including Health and Safety, Data Protection, and those in the Employee Handbook and Policies Manual.
• Undertake other duties as appropriate to the role.

Language Skills:

Ability to read and interpret safety rules, reports, instructions, and manuals; communicate effectively in business correspondence and in small group situations.

Mathematical Skills:

Ability to perform basic arithmetic operations with various units of measure.

Reasoning Ability:

Apply common sense understanding to carry out instructions and solve problems involving multiple variables.

Business Judgment:

Adhere to company policies and use sound judgment in routine business situations.

Technical Skills:

Ability to operate tools and machinery such as forklifts and scales.