Warehouse Clerk / Warehouse Associate

INNOWAVE MARKETING GROUP; Worcester (MA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Generous PTO

Company-provided equipment

Job summary

Innowave Marketing Group is seeking a dependable Warehouse Clerk / Warehouse Associate in Worcester. The hybrid role combines hands-on warehouse tasks with administrative duties, including inventory control and Freight coordination.

The ideal candidate has 2+ years in warehousing, experience with NetSuite ERP/WMS, and proficiency with Excel/Outlook. Ability to lift up to 50 lbs, teamwork, and strong organization are essential.

Qualifications

• 2+ years of warehouse, shipping/receiving, logistics, or inventory control experience.
• Experience using NetSuite ERP/WMS or similar for inventory and warehouse transactions.
• Strong understanding of freight operations, shipping documentation, and carrier coordination.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Ability to lift up to 50 pounds and work on your feet throughout the day.
• Forklift certification or warehouse equipment experience.
• Experience with LTL, FTL, parcel, and common carrier shipments.
• Knowledge of inventory control processes, cycle counting, and warehouse KPIs.

Responsibilities

• Process receiving and shipping transactions in NetSuite.
• Generate shipping documents, packing slips, labels, and Bills of Lading (BOLs).
• Maintain accurate inventory records and perform cycle counts.
• Investigate inventory discrepancies and support inventory reconciliations.
• Assist with inventory audits.
• Ensure warehouse transactions are completed accurately and on time.
• Pick, pack, and ship customer orders accurately and efficiently.
• Receive and inspect incoming shipments for accuracy and damage.
• Load and unload trucks safely and efficiently.
• Stage and organize products for storage and distribution.
• Maintain a clean, organized, and safe warehouse environment.
• Operate warehouse equipment and material handling devices as needed.
• Schedule inbound and outbound freight shipments.
• Communicate with carriers, freight brokers, and transportation providers.
• Track shipments and proactively resolve delivery issues.
• Review freight documentation and ensure compliance with shipping requirements.
• Assist with freight claims and carrier-related issues.
• Ensure all freight is processed accurately and efficiently.

Skills

Attention to detail

Excellent communication

Problem solving

Customer-focused

Team-oriented

Tools

NetSuite ERP/WMS

Microsoft Excel

Microsoft Outlook

Forklift certification

Job description

Job Title: Warehouse Clerk / Warehouse Associate

Location: Worcester

Employment Type: Full-Time

Reports To: Warehouse Management

Salary Range: $22-$24/hr.

Position Summary

We are seeking a dependable, detail-oriented Warehouse Clerk / Warehouse Associate to support daily warehouse, inventory, and freight operations. This hybrid role combines hands-on warehouse responsibilities with administrative and inventory control duties, making it ideal for someone who enjoys both physical work and operational coordination.

The ideal candidate will have experience with shipping and receiving, freight coordination, inventory management, and NetSuite ERP/WMS or similar.

Key Responsibilities

Warehouse Clerk

• Process receiving and shipping transactions in NetSuite
• Generate shipping documents, packing slips, labels, and Bills of Lading (BOLs)
• Maintain accurate inventory records and perform cycle counts
• Investigate inventory discrepancies and support inventory reconciliations
• Assist with inventory audits
• Ensure warehouse transactions are completed accurately and on time

Warehouse Operations

• Pick, pack, and ship customer orders accurately and efficiently
• Receive and inspect incoming shipments for accuracy and damage
• Load and unload trucks safely and efficiently
• Stage and organize products for storage and distribution
• Maintain a clean, organized, and safe warehouse environment
• Operate warehouse equipment and material handling devices as needed

Freight & Logistics Coordination

• Schedule inbound and outbound freight shipments
• Communicate with carriers, freight brokers, and transportation providers
• Track shipments and proactively resolve delivery issues
• Review freight documentation and ensure compliance with shipping requirements
• Assist with freight claims and carrier-related issues
• Ensure all freight is processed accurately and efficiently

Qualifications

• 2+ years of warehouse, shipping/receiving, logistics, or inventory control experience
• Experience using NetSuite ERP/WMS or similar for inventory and warehouse transactions
• Strong understanding of freight operations, shipping documentation, and carrier coordination
• Proficiency with Microsoft Office, including Excel and Outlook
• Ability to lift up to 50 pounds and work on your feet throughout the day
• Strong organizational skills and attention to detail
• Excellent communication and problem-solving abilities
• Forklift certification or warehouse equipment experience
• Experience with LTL, FTL, parcel, and common carrier shipments
• Knowledge of inventory control processes, cycle counting, and warehouse KPIs

What We're Looking For

• Customer-focused and service-oriented
• Highly organized and detail-driven
• Comfortable balancing warehouse work with administrative responsibilities
• Proactive in identifying and solving problems
• Dependable, accountable, and team-oriented

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off and company holidays
• Career advancement within a growing organization

Residency Requirements

• For remote roles, must be located in one of the 50 states of the United States or Washington DC
• Sponsorship is not available

Core Values

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow up and follow through
• Client centric service

Benefits for Full-Time Employees

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Positions designated as remote are fully and permanently remote

About Innowave Marketing Group

• Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects
• We participate in E-Verify. Click here to view E-Verify and Right to Work Notices

Inclusiveness

• We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status