Warehouse Clerk / Warehouse Associate

Innowave Marketing Group LLC; Worcester (MA); Hybrid; USD 30,307 - 33,062; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

Paid time off and company holidays

Career advancement

Job summary

Innowave Marketing Group LLC is seeking a dependable Warehouse Clerk / Warehouse Associate in Worcester. This hybrid role blends hands-on warehouse duties with administrative and inventory control responsibilities, ideal for someone who enjoys both physical tasks and operational coordination.

The ideal candidate has 2+ years in warehouse/shipping/logistics, proficiency with NetSuite ERP/WMS, and strong organizational skills. A forklift certification and ability to lift 50 lbs are a plus.

Qualifications

• 2+ years of warehouse/shipping/logistics or inventory control experience.
• Experience using NetSuite ERP/WMS or similar inventory systems.
• Proficiency with Microsoft Excel and Outlook.
• Ability to lift up to 50 pounds and stand for long periods.
• Forklift certification or warehouse equipment experience.
• Knowledge of cycle counting and warehouse KPIs.

Responsibilities

• Process receiving and shipping transactions in NetSuite.
• Generate shipping documents, packing slips, labels, and BOLs.
• Maintain accurate inventory records and perform cycle counts.
• Investigate inventory discrepancies and support reconciliations.
• Assist with inventory audits.
• Pick, pack, and ship customer orders accurately.
• Receive and inspect incoming shipments; load/unload trucks.
• Coordinate freight shipments with carriers and brokers.
• Ensure timely and compliant freight processing.

Skills

Attention to detail

Organization

Communication skills

Problem-solving

Team-oriented

Proactive mindset

Tools

NetSuite ERP/WMS

Microsoft Excel

Microsoft Outlook

Forklift certification

Job description

Warehouse Clerk / Warehouse Associate

Location: Worcester
Employment Type: Full-Time
Reports To: Warehouse Management
Salary Range: $22-$24/hr.

We are seeking a dependable, detail-oriented Warehouse Clerk / Warehouse Associate to support daily warehouse, inventory, and freight operations. This hybrid role combines hands‑on warehouse responsibilities with administrative and inventory control duties, making it ideal for someone who enjoys both physical work and operational coordination.

The ideal candidate will have experience with shipping and receiving, freight coordination, inventory management, and NetSuite ERP/WMS or similar.

Key Responsibilities

Warehouse Clerk

• Process receiving and shipping transactions in NetSuite.
• Generate shipping documents, packing slips, labels, and Bills of Lading (BOLs).
• Maintain accurate inventory records and perform cycle counts.
• Investigate inventory discrepancies and support inventory reconciliations.
• Assist with inventory audits.
• Ensure warehouse transactions are completed accurately and on time.

Warehouse Operations

• Pick, pack, and ship customer orders accurately and efficiently.
• Receive and inspect incoming shipments for accuracy and damage.
• Load and unload trucks safely and efficiently.
• Stage and organize products for storage and distribution.
• Maintain a clean, organized, and safe warehouse environment.
• Operate warehouse equipment and material handling devices as needed.

Freight & Logistics Coordination

• Schedule inbound and outbound freight shipments.
• Communicate with carriers, freight brokers, and transportation providers.
• Track shipments and proactively resolve delivery issues.
• Review freight documentation and ensure compliance with shipping requirements.
• Assist with freight claims and carrier-related issues.
• Ensure all freight is processed accurately and efficiently.

Qualifications

• 2+ years of warehouse, shipping/receiving, logistics, or inventory control experience.
• Experience using NetSuite ERP/WMS or similar for inventory and warehouse transactions.
• Strong understanding of freight operations, shipping documentation, and carrier coordination.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Ability to lift up to 50 pounds and work on your feet throughout the day.
• Strong organizational skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Forklift certification or warehouse equipment experience.
• Experience with LTL, FTL, parcel, and common carrier shipments.
• Knowledge of inventory control processes, cycle counting, and warehouse KPIs.

What We're Looking For

• Customer-focused and service-oriented.
• Highly organized and detail-driven.
• Comfortable balancing warehouse work with administrative responsibilities.
• Proactive in identifying and solving problems.
• Dependable, accountable, and team-oriented.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off and company holidays
• Career advancement within a growing organization

Residency Requirements

• For remote roles, must be located in one of the 50 states of the United States or Washington DC.
• Sponsorship is not available.

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We participate in E-Verify. Click here to view E-Verify and Right to Work Notices.