Warehouse Associate – Freight & Distribution Operations (Management Career Path)

INNOWAVE MARKETING GROUP; Worcester (MA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Generous PTO policy

Company-provided equipment

Job summary

Innowave Marketing Group is seeking a motivated Warehouse Associate to manage inbound/outbound freight, inventory, and order fulfillment in our Worcester area distribution team. The role offers pathways to leadership and warehouse supervision as you grow with the company.

The ideal candidate will understand freight operations, work with NetSuite or similar systems, and maintain inventory accuracy while delivering excellent service levels.

Qualifications

• 2+ years in warehouse, distribution, freight, or shipping/receiving.
• Experience coordinating LTL, FTL, parcel shipments.
• Experience using NetSuite ERP/WMS for receiving, shipping, inventory, and order fulfillment.
• Knowledge of freight documents (BOLs, packing slips, carrier paperwork).

Responsibilities

• Coordinate inbound and outbound freight shipments.
• Schedule and communicate with carriers and brokers.
• Review BOLs, packing slips, and shipping docs.
• Load and unload trucks safely and efficiently.
• Inspect freight for damage and ensure proper receipt.
• Resolve freight discrepancies and communicate with carriers/internal teams.
• Monitor shipment status to support on-time delivery.
• Receive/inventory using NetSuite; perform cycle counts.
• Organize warehouse locations and optimize storage.
• Operate warehouse equipment safely and follow policies.

Skills

Warehouse experience

Inventory management

Freight coordination

NetSuite experience

Forklift certification

MS Office (Excel/Outlook)

Communication skills

Problem solving

Tools

NetSuite ERP/WMS

Job description

Build a Career, Not Just a Job

We are seeking a highly motivated Warehouse Associate with strong freight, shipping, receiving, and inventory management experience to join our growing distribution team. This role is designed for individuals who want to develop their leadership skills and advance into warehouse supervision and management.

The ideal candidate understands freight operations, has experience working within NetSuite or similar, and is comfortable managing the flow of inbound and outbound shipments while maintaining inventory accuracy and exceptional service levels.

Location: Warehouse

Job Type: Full-Time

Department: Warehouse Operations

Salary Range: $18-$22/hr.

Key Responsibilities

Freight & Logistics Operations

• Coordinate and process inbound and outbound freight shipments
• Schedule and communicate with carriers, freight brokers, and transportation providers
• Review bills of lading (BOLs), packing slips, and shipping documentation
• Load and unload trucks safely and efficiently
• Inspect freight for damage and ensure proper receipt of products
• Resolve freight discrepancies and communicate issues with carriers and internal teams
• Monitor shipment status and support on-time delivery objectives

Warehouse Operations

• Pick, pack, stage, and ship customer orders accurately
• Receive and process inventory using NetSuite
• Maintain inventory accuracy through cycle counts and inventory audits
• Organize warehouse locations and optimize storage utilization
• Operate material-handling equipment safely
• Follow all company safety policies and procedures

Qualifications

• 2+ years of warehouse, distribution, freight, logistics, or shipping/receiving experience
• Hands-on experience coordinating LTL, FTL, parcel, and common-carrier freight shipments
• Experience using NetSuite ERP/WMS or similar for receiving, shipping, inventory transactions, and order fulfillment
• Understanding of freight documentation, including Bills of Lading (BOLs), packing slips, and carrier paperwork
• Strong inventory accuracy and organizational skills
• Ability to lift up to 70 pounds and work in a warehouse environment
• Strong communication and problem-solving skills
• Dependable attendance and a strong work ethic
• Forklift certification or experience operating warehouse equipment
• Proficiency with Microsoft Office, including Excel and Outlook
• Knowledge of warehouse KPIs, inventory control, and cycle counting procedures
• Experience leading projects, training employees, or serving as a team lead
• Lean, continuous improvement, or process improvement experience

What Makes You Successful

We are looking for someone who:

• Takes ownership of freight, order selection and inventory accuracy
• Understands the importance of customer service and on-time deliveries
• Demonstrates leadership potential, initiative and has pride in performance
• Thrives in a fast-paced distribution environment
• Wants to grow into a supervisor or warehouse management role

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off and holidays
• Career growth opportunities within a growing distribution organization

Join Our Team

We would like to hear from you and help drive operational excellence while building your career.

Residency Requirements

• For remote roles, must be located in one of the 50 states of the United States or Washington DC
• Sponsorship is not available

Core Values

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow up and follow through
• Client centric service

Benefits for Full-Time Employees

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Positions designated as remote are fully and permanently remote

About Innowave Marketing Group

• Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects
• We participate in E-Verify. Click here to view E-Verify and Right to Work Notices

Inclusiveness

• We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status