Warehouse Clerk: Customer Service & Inventory Pro

Rentokil North America; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Day 1 benefits

401(k) plan

Vacation and holidays

Job summary

Target Specialty Products in Raleigh is seeking a Warehouse Clerk for a dual-role position mixing inventory management, order fulfillment, and customer service at the branch.

You will pick, pack, assist walk-in customers, maintain accurate inventory, stock shelves, and help with receiving shipments while upholding safety standards. This full-time role offers day-one benefits, competitive pay, and opportunities for growth within a supportive team.

Qualifications

• Prior experience in warehouse, retail, or customer service is a plus.
• Ability to lift and move up to 50 lbs regularly.
• Strong communication and interpersonal skills.

Responsibilities

• Order Fulfillment: Accurately pick, pack, and prepare customer orders for shipment or in-store pickup.
• Customer Service: Assist walk-in customers by providing product information, answering inquiries, and helping them order the products they need.
• Retail-Style Service: Handle customer transactions, process payments, and provide an overall positive experience for customers visiting the branch.
• Inventory Management: Maintain accurate inventory counts, assist with cycle counts, and ensure stock levels are properly recorded in the warehouse management system.
• Receiving and Stocking: Receive incoming shipments, verify product quantities, and stock shelves or designated warehouse areas efficiently.
• Product Knowledge: Develop and maintain a thorough understanding of the products carried to better serve customers and ensure order accuracy.
• Documentation: Maintain accurate records of orders, inventory, and customer interactions as required.
• Warehouse Maintenance: Help maintain a clean, organized, and safe warehouse and customer service area.
• Safety Compliance: Follow all safety protocols, operating procedures, and company guidelines to ensure a safe working and customer service environment.
• Cross-Departmental Support: Work closely with other departments as needed to meet branch objectives, including assisting with deliveries or additional warehouse duties.

Skills

Customer service mindset

Communication skills

Attention to detail

Organizational skills

Basic computer skills

Teamwork

Education

High school diploma or GED

Forklift Certification or willingness to obtain

Tools

Inventory management system

Point of Sale system

Warehouse management system

Job description

Target Specialty Products in Raleigh is seeking a Warehouse Clerk for a dual-role position mixing inventory management, order fulfillment, and customer service at the branch.

You will pick, pack, assist walk-in customers, maintain accurate inventory, stock shelves, and help with receiving shipments while upholding safety standards. This full-time role offers day-one benefits, competitive pay, and opportunities for growth within a supportive team.