Warehouse Clerk

Rentokil North America

Raleigh (NC)

On-site

USD 32,000 - 42,000

Full time

5 days ago

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Benefits offered by this job

Health benefits

Day 1 benefits

401(k) plan

Vacation and holidays

Job summary

Target Specialty Products in Raleigh is seeking a Warehouse Clerk for a dual-role position mixing inventory management, order fulfillment, and customer service at the branch.

You will pick, pack, assist walk-in customers, maintain accurate inventory, stock shelves, and help with receiving shipments while upholding safety standards. This full-time role offers day-one benefits, competitive pay, and opportunities for growth within a supportive team.

Qualifications

Prior experience in warehouse, retail, or customer service is a plus.
Ability to lift and move up to 50 lbs regularly.
Strong communication and interpersonal skills.

Responsibilities

Order Fulfillment: Accurately pick, pack, and prepare customer orders for shipment or in-store pickup.
Customer Service: Assist walk-in customers by providing product information, answering inquiries, and helping them order the products they need.
Retail-Style Service: Handle customer transactions, process payments, and provide an overall positive experience for customers visiting the branch.
Inventory Management: Maintain accurate inventory counts, assist with cycle counts, and ensure stock levels are properly recorded in the warehouse management system.
Receiving and Stocking: Receive incoming shipments, verify product quantities, and stock shelves or designated warehouse areas efficiently.
Product Knowledge: Develop and maintain a thorough understanding of the products carried to better serve customers and ensure order accuracy.
Documentation: Maintain accurate records of orders, inventory, and customer interactions as required.
Warehouse Maintenance: Help maintain a clean, organized, and safe warehouse and customer service area.
Safety Compliance: Follow all safety protocols, operating procedures, and company guidelines to ensure a safe working and customer service environment.
Cross-Departmental Support: Work closely with other departments as needed to meet branch objectives, including assisting with deliveries or additional warehouse duties.

Skills

Customer service mindset

Communication skills

Attention to detail

Organizational skills

Basic computer skills

Teamwork

Education

High school diploma or GED

Forklift Certification or willingness to obtain

Tools

Inventory management system

Point of Sale system

Warehouse management system

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

The Warehouse Clerk, Target is adual-role position which not only involves standard warehouse duties such as inventory management and order fulfillment, but also includes customer-facing responsibilities, providing direct assistance to customers.

Key Performance Indicators:

Customer Satisfaction
Order Accuracy
Time to fulfill orders
Inventory accuracy
Safety Compliance

Principal Duties and Responsibilities:

Order Fulfillment: Accurately pick, pack, and prepare customer orders for shipment or in-store pickup.
Customer Service: Assist walk-in customers by providing product information, answering inquiries, and helping them order the products they need.
Retail-Style Service: Handle customer transactions, process payments, and provide an overall positive experience for customers visiting the branch.
Inventory Management: Maintain accurate inventory counts, assist with cycle counts, and ensure stock levels are properly recorded in the warehouse management system.
Receiving and Stocking: Receive incoming shipments, verify product quantities, and stock shelves or designated warehouse areas efficiently.
Product Knowledge: Develop and maintain a thorough understanding of the products carried to better serve customers and ensure order accuracy.
Documentation: Maintain accurate records of orders, inventory, and customer interactions as required.
Warehouse Maintenance: Help maintain a clean, organized, and safe warehouse and customer service area.
Safety Compliance: Follow all safety protocols, operating procedures, and company guidelines to ensure a safe working and customer service environment.
Cross-Departmental Support: Work closely with other departments as needed to meet branch objectives, including assisting with deliveries or additional warehouse duties.

Required Experience:

Previous experience in a warehouse, retail, or customer service role is a plus.
Excellent communication and interpersonal skills, with a strong customer service mindset.
Ability to lift and move heavy items (up to 50 lbs.) regularly.
Strong organizational skills and attention to detail.
Basic computer skills for inventory management, order processing, and customer transactions.
Willingness to learn product details and assist with various warehouse operations.

Formal Education, Qualifications or Training:

High school diploma, GED or equivalent
Forklift Certification or willingness to obtain

Why Choose Target Specialty Products?

A career with Target Specialty Products can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what Target Specialty Products has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth

Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement