Warehouse Clerk

RNA Rentokil North America; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company-m{

Job summary

Target Specialty Products is seeking a Warehouse Clerk to support inventory control and customer service in a fast-paced branch. You will pick, pack, and prepare orders for shipment or pickup, assist customers with product information, and process transactions to ensure a positive experience.

You'll maintain accurate inventory records, receive shipments, stock shelves, and develop product knowledge to improve order accuracy.

Qualifications

• Excellent communication and interpersonal skills with a strong customer service mindset.
• Ability to lift and move heavy items (up to 50 lbs.) regularly.
• Strong organizational skills and attention to detail.
• Basic computer skills for inventory management, order processing, and customer transactions.

Responsibilities

• Accurately pick, pack, and prepare customer orders for shipment or pickup.
• Assist walk-in customers by providing product information and helping them order products.
• Handle customer transactions and provide a positive checkout experience.
• Maintain accurate inventory counts and record stock in the warehouse management system.
• Receive shipments, verify quantities, and stock shelves or designated areas.
• Develop product knowledge to better serve customers and ensure order accuracy.
• Maintain records of orders, inventory, and customer interactions as required.
• Keep the warehouse and service area clean, organized and safe.
• Follow safety protocols and company guidelines to ensure a safe environment.
• Collaborate with other departments to support deliveries and warehouse tasks.

Skills

Customer service

Communication

Organizational skills

Heavy lifting

Basic computer skills

Education

High school diploma or GED

Tools

Inventory management system

Forklift certification

Job description

Benefits

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

Role Overview

The Warehouse Clerk, Target is a dual-role position which not only involves standard warehouse duties such as inventory management and order fulfillment, but also includes customer-facing responsibilities, providing direct assistance to customers.

Key Performance Indicators

• Customer Satisfaction
• Order Accuracy
• Time to fulfill orders
• Inventory accuracy
• Safety Compliance

Principal Duties and Responsibilities

• Order Fulfillment: Accurately pick, pack, and prepare customer orders for shipment or in-store pickup.
• Customer Service: Assist walk-in customers by providing product information, answering inquiries, and helping them order the products they need.
• Retail-Style Service: Handle customer transactions, process payments, and provide an overall positive experience for customers visiting the branch.
• Inventory Management: Maintain accurate inventory counts, assist with cycle counts, and ensure stock levels are properly recorded in the warehouse management system.
• Receiving and Stocking: Receive incoming shipments, verify product quantities, and stock shelves or designated warehouse areas efficiently.
• Product Knowledge: Develop and maintain a thorough understanding of the products carried to better serve customers and ensure order accuracy.
• Documentation: Maintain accurate records of orders, inventory, and customer interactions as required.
• Warehouse Maintenance: Help maintain a clean, organized, and safe warehouse and customer service area.
• Safety Compliance: Follow all safety protocols, operating procedures, and company guidelines to ensure a safe working and customer service environment.
• Cross-Departmental Support: Work closely with other departments as needed to meet branch objectives, including assisting with deliveries or additional warehouse duties.

Required Experience

• Previous experience in a warehouse, retail, or customer service role is a plus.
• Excellent communication and interpersonal skills, with a strong customer service mindset.
• Ability to lift and move heavy items (up to 50 lbs.) regularly.
• Strong organizational skills and attention to detail.
• Basic computer skills for inventory management, order processing, and customer transactions.
• Willingness to learn product details and assist with various warehouse operations.

Formal Education, Qualifications or Training

• High school diploma, GED or equivalent.
• Forklift Certification or willingness to obtain.

Why Choose Target Specialty Products?

A career with Target Specialty Products can be a professional trajectory filled with opportunity.

We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within.

We offer competitive pay and many of our roles offer performance incentives.

Benefits for Full-Time and Part-Time Colleagues

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Savings and Retirement
• 401(k) retirement plan with company-matching contributions
• Work-Life BalanceVacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

Company Culture

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Commitment to Equality and Safety

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

About Target Specialty Products

Target Specialty Products is proud to be a leading national wholesale distributor of specialty agricultural chemicals, application equipment, products, supplies, services and education.

We serve the entire United States from 42 conveniently located branch locations in the U.S. and Canada and provide products and services throughout multiple industries, in both the private and public sector.