Warehouse Automation Specialist

Insight Global; Hagerstown (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Warehouse Automation SME to oversee installation, deployment, and ongoing maintenance of warehouse automation technologies, collaborating with operations, solution design, continuous improvement, and IT to support deployment and ongoing support of existing technology with automation partners.

The role emphasizes troubleshooting WMS interfaces, material handling equipment, RF devices, training users, and optimizing slotting to drive efficiency; travel 10–20% is

Qualifications

• Bachelor's degree in Industrial Engineering, Mechanical Engineering or related field.
• Experience in a warehouse environment working with WMS.
• 2+ years experience in warehouse automation, material handling technologies, industrial engineering or warehouse systems integration.
• Experience in warehouse automation including sortation conveyor, goods-to-person, autonomous vehicles/robots, ASRSs.
• Strong troubleshooting skills for system-level issues across network, database, and application layers.
• Strong planning, time management, collaboration, decision making, organization and presentation skills.
• Ability to work independently and as a member of a team.
• Critical thinking, problem-solver, curious, hands-on mentality.
• Intermediate knowledge of material handling equipment and automation types.
• Industrial or Mechanical Engineering or equivalent warehouse operational knowledge.
• Knowledge of Warehouse Management operations, data analytics, Lean methods.
• 10-20% Travel

Responsibilities

• Troubleshoot and improve interfaces of the WMS, material handling systems, RF devices, and other hardware (printers, label makers, etc.).
• Work with operations to streamline processes through continuous improvement and lead troubleshooting activities.
• Own automation training in the use of hardware and software to users of the systems.
• Maintain proper slotting configuration to ensure efficiency in the warehouse.
• Assist with troubleshooting and repair of warehouse automation systems (conveyors, AS/RS, autonomous vehicles, control systems).
• Assist or lead root-cause and failure analysis on major equipment downtime events with site engineering and management.
• Ensure a clean and organized maintenance area; facility is tour ready.
• Participate in development/improvement of automation operations policies and SOPs.
• Support vendor communication for minor projects.
• Performs other duties as assigned.

Skills

Bachelor's degree in Industrial/Mech.

WMS experience

2+ years warehouse automation

Sortation conveyor experience

Troubleshooting Sys-level issues (net,

Planning & time management

Independent & team work

Critical thinking & hands-on

Knowledge of material handling & autom

Industrial/Mechanical Eng or related

Lean methods & data analytics

Travel 10-20%

Education

Bachelor's degree in Industrial Engineering, Mechanical Engineering or related field

Tools

WMS

RF devices

AS/RS

Job description

Job Description

This Warehouse Automation SME position can be responsible the installation, deployment, and ongoing maintenance/training of new warehouse automation technologies and support ongoing optimization opportunities. This role will work directly with internal operations, solution design, continuous improvement, and information technology to support the deployment of new and ongoing support of existing technology with automation partners.

RESPONSIBILITIES

• Responsible for troubleshooting, and improving on all interfaces of the WMS, material handling systems, RF devices, and other hardware (printers, label makers, etc.).
• Work with operations to streamline processes through continuous improvement efforts as well as, leading troubleshooting activities, and correcting system issues.
• Owner of automation training in the use of hardware and software to users of the systems. Ensure associates are continually trained as new strategies are implemented, or as needed based on individual observation and/or metrics dictate.
• Maintain proper slotting configuration (Rack and Pick slots) to ensure efficiency in the warehouse.

ADDITIONAL RESPONSIBILITIES

• Assist with troubleshooting and repair of warehouse automation systems to include: conveyor systems, auto storage and retrieval systems, auto guided vehicles, and other electrical and control systems in the facility.
• Assit on P1/System Outages related to automation and coordinate esclation with the vendor
• Assist or Lead root cause and failure analysis on major equipment downtime events with site engineering and management and implement corrective actions to mitigate/prevent events from reoccurrence.
• Ensure a clean and organized maintenance area. Facility is always tour ready.
• Participate in the ongoing development and improvement of automation operations policies, procedures, and other standard operating procedures for the facility.
• Support vendor communication for minor projects.
• Performs other duties as assigned.

Skills and Requirements

• Bachelors degree in Industrial Engineering, Mechanical Engineering or related field of study
• Experience in a warehouse environment working with WMS
• 2 years or more experience in warehouse automation, material handling technologies, industrial engineering or warehouse systems integration.
• Experience in warehouse automation that would preferably include some of the following: sortation conveyor, goods-to-person, autonomous vehicles/robots, ASRS’s
• Strong troubleshooting skills for system-level issues across network, database, andapplication layers.
• Strong planning, time management, collaboration, decision making, organization and presentation skills
• Ability to work independently and as a member of a team.
• Critical Thinking Problem-solver, curious, hands-on mentality.
• Intermediate knowledge of all available material handling equipment and automation types such as: forklift applications, racking designs, packaging devices and automation design.
• Industrial or Mechanical Engineering or with equivalent warehouse operational knowledge.
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control) and Lean methods.
• 10-20% Travel

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].