Warehouse Automation Maintenance Engineer
SynNex Integration Pte. Ltd
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Job summary
SynNex Integration Pte. Ltd is seeking a Warehouse Automation Maintenance Engineer to support equipment reliability across automated warehouse systems, including conveyors, SRM/ASRS, AirRob robots, and PLC-controlled equipment.
The role focuses on troubleshooting, fault analysis, preventive maintenance and continuous improvement, leading complex fault recovery, developing procedures and coaching technicians, while coordinating with operations and customer representatives.
Qualifications
- Diploma or Degree in Mechanical, Electrical, Mechatronics, Automation or a related engineering discipline.
- Strong troubleshooting skills across electrical, mechanical and control systems.
- Good understanding of PLC logic, I/O signals, interlocks, timers and equipment sequences. Siemens PLC experience is an advantage.
- Experience with industrial communication systems such as PROFINET is an advantage.
- Familiarity with WCS, WES, RCS or other industrial control software is preferred.
- Proven ability to conduct structured fault diagnosis, root-cause analysis and corrective-action follow-up.
- Experience developing SOPs, troubleshooting guides and technical documentation.
- Strong problem-solving, communication, coordination and team-development skills.
- Willing to support shift operations, overtime or on-call duties when required.
Responsibilities
- Lead systematic troubleshooting of electrical, mechanical and control-related faults involving conveyor, SRM/ASRS, AirRob and related automation equipment.
- Analyse equipment alarms, fault history, PLC I/O status, interlocks, timers and sequence conditions to identify root causes.
- Diagnose recurring equipment failures and lead root-cause analysis (RCA), corrective actions and preventive measures.
- Verify equipment functionality, safety interlocks and system performance following maintenance or repair.
- Monitor equipment downtime, fault recurrence and maintenance effectiveness to identify reliability improvement opportunities.
- Provide technical guidance to technicians during troubleshooting and breakdown recovery.
Skills
Education
Tools
Job description
We are seeking a technically competent and proactive Warehouse Automation Maintenance Engineer to support equipment reliability, complex troubleshooting, preventive maintenance and continuous improvement across automated warehouse systems.
The role involves technical troubleshooting and fault analysis of conveyor systems, Storage and Retrieval Machines (SRM/ASRS), AirRob robots, PLC-controlled equipment and warehouse control systems. The successful candidate is expected to lead complex fault recovery, conduct root-cause analysis, develop troubleshooting procedures and strengthen the technical competency of the maintenance team.
This position requires strong technical ownership, structured problem-solving, sound safety judgement and effective coordination with technicians, operations and customer representatives.
Lead systematic troubleshooting of electrical, mechanical and control-related faults involving conveyor, SRM/ASRS, AirRob and related automation equipment.
Analyse equipment alarms, fault history, PLC I/O status, interlocks, timers and sequence conditions to identify root causes.
Diagnose recurring equipment failures and lead root-cause analysis (RCA), corrective actions and preventive measures.
Verify equipment functionality, safety interlocks and system performance following maintenance or repair.
Monitor equipment downtime, fault recurrence and maintenance effectiveness to identify reliability improvement opportunities.
Understand PLC sequence logic, equipment operating sequences, I/O signals, sensors, actuators and safety interlocks.
Troubleshoot control-related faults using approved diagnostic methods and equipment documentation.
Coordinate authorised PLC or control-program changes with the relevant controls/software team.
Verify machine sequences, interlocks and functional performance following approved changes.
Ensure all control-related work is properly assessed, authorised, documented and tested.
Understand warehouse control system (WCS) structure, modules, transaction flows and relevant system logs.
Trace pallet location, task allocation, equipment status and transaction abnormalities.
Investigate interface and communication issues involving WCS, WES, RCS and equipment control systems.
Coordinate with software, deployment and operations teams to resolve system-related issues.
Verify recovery and monitor system behaviour after corrective actions.
Plan and coordinate maintenance activities, ensuring PM schedules and maintenance standards are followed.
Identify recurring failures, component deterioration and opportunities to improve equipment reliability.
Develop and maintain troubleshooting guidelines, SOPs and technical documentation for common and critical failures.
Review maintenance records, alarm trends and downtime data to prioritise improvement actions.
Support commissioning, deployment, system upgrades and post-maintenance functional testing when required.
Provide technical guidance to technicians during troubleshooting and breakdown recovery.
Coach team members in systematic fault diagnosis, safe work practices and equipment operating principles.
Develop technician competency through structured on-the-job training and knowledge sharing.
Establish consistent troubleshooting and escalation practices across the team.
Promote accountability, teamwork, clear communication and a strong safety culture.
Ensure maintenance activities comply with approved Risk Assessments, Method Statements, Safe Work Procedures, Permit-to-Work requirements and LOTO procedures.
Identify hazards, assess risks and ensure appropriate controls are implemented before work begins.
Coordinate maintenance activities with customer representatives and operations teams to minimise operational disruption.
Prepare clear technical updates, incident reports, RCAs and maintenance records.
Support shift operations, breakdown recovery and on-call duties when required.
Diploma or Degree in Mechanical, Electrical, Mechatronics, Automation or a related engineering discipline.
Preferably 3–8 years of relevant experience in industrial automation, equipment maintenance, material handling systems or warehouse automation.
Strong troubleshooting skills covering electrical, mechanical and control systems.
Good understanding of PLC logic, I/O signals, interlocks, timers and equipment sequences. Siemens PLC experience is an advantage.
Experience with industrial communication systems such as PROFINET is an advantage.
Familiarity with WCS, WES, RCS or other industrial control software is preferred.
Proven ability to conduct structured fault diagnosis, root-cause analysis and corrective-action follow-up.
Experience developing SOPs, troubleshooting guides and technical documentation.
Strong problem-solving, communication, coordination and team-development skills.
Willing to support shift operations, overtime or on-call duties when required.
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