Warehouse Associate, Special Customer Orders

Porter Pipe & Supply Company; Indianapolis (IN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits

Career advancement opportunities

Collaborative culture

Be part of something critical

Job summary

Porter Pipe & Supply Company in Indianapolis, IN is seeking a Warehouse Associate for Special Customer Orders to join our operations team. You will pick, load, and manage MTR production to fulfill complex, non-standard customer orders and ensure accurate, timely delivery from our Indianapolis location.

The role requires at least 2 years in distribution order fulfillment, proficiency with forklifts, cranes, and order picking, plus strong math and communication skills.

Qualifications

• Strong understanding of picking, checking, and loading processes.
• Ability to safely operate overhead cranes and sit-down/stand-up forklifts.
• Strong organizational skills and attention to detail.
• Intermediate computer skills (web search, Microsoft Office, Xerox).
• Strong mathematical aptitude for order accuracy and measurements.
• Ability to prioritize multiple responsibilities and manage time effectively.
• Excellent communication skills and ability to build rapport with office and operations teams.
• Commitment to safety standards and operational excellence.
• Willingness to complete onboarding ASA product knowledge courses.

Responsibilities

• Gather pipe fittings using forklifts, stand-up order pickers, and carts.
• Double-check order products and quantities for accuracy.
• Load materials safely according to customer specifications.
• Perform same-day customer deliveries using company vehicles (F-250 and F-550).
• Publish MTRs for fittings that require documentation.
• Support specialty order preparation.
• Follow departmental procedures and continuous improvement initiatives.
• Maintain adherence to company safety standards and guidelines.
• Provide excellent customer service to internal and external customers.
• Perform additional duties as assigned.

Skills

Picking

Checking

Loading

Forklift operation

Microsoft Office

Mathematical aptitude

Communication

Safety compliance

Education

High school diploma or GED

Tools

Overhead cranes

Forklifts

Stand-up order pickers

Carts

Microsoft Office

Xerox

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Associate, Special Customer Orders

Indianapolis Full-time Regular Indianapolis, Indianapolis, IN, US

2 days ago Requisition ID: 1560

Salary Range: $19.00 To $21.00 Hourly

Bring Your Specialty Order & Warehouse Experience to Our Indianapolis, IN Location — and Build Your Career at Porter Pipe & Supply!

About Us

Be part of something exciting at Porter Pipe & Supply! This position is based in Indianapolis, IN, where you will join a thriving operations team supporting specialty and non-standard customer orders. As a member of our Special Customer Orders team, you’ll play a pivotal role in ensuring complex orders are completed accurately and efficiently—including picking, loading and MTR production. This role is critical to delivering customized solutions and maintaining our high standard of customer service excellence.

At Porter Pipe & Supply, CULTURE IS EVERYTHING, and our mission is at the heart of all we do:

Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.

What We’re Looking For

• Strong understanding of picking, checking, and loading processes
• Ability to safely operate overhead cranes and sit-down/stand-up forklifts
• Strong organizational skills and attention to detail
• Intermediate computer skills (web search, Microsoft Office, Xerox)
• Strong mathematical aptitude for order accuracy and measurements
• Ability to prioritize multiple responsibilities and manage time effectively
• Excellent communication skills and ability to build rapport with office and operations teams
• Commitment to safety standards and operational excellence
• Willingness to complete onboarding ASA product knowledge courses

What You’ll Do

• Gather pipe fittings using different types of forklifts, stand-up order pickers, and carts
• Double-check order products and quantities for accuracy
• Load materials safely according to customer specifications
• Perform same-day customer deliveries using company vehicles (F-250 and F-550)
• Publish MTRs (detailed reports corresponding with each part) for fittings that require documentation
• Support specialty order preparation
• Follow departmental procedures and continuous improvement initiatives
• Maintain adherence to company safety standards and guidelines
• Provide excellent customer service to internal and external customers
• Perform additional duties as assigned

Why Join Porter Pipe?

• Be Part of Something Critical: Play a key role in managing complex specialty customer orders that directly impact customer satisfaction
• Professional Growth: Gain cross-training across picking, loading, and specialty order processes
• Collaborative Culture: Work closely with both operations and office teams in a supportive, team-driven environment
• Competitive Benefits: Enjoy competitive pay, benefits, and long-term career advancement opportunities

What You’ll Bring

• At least 2 years of experience in distribution order fulfillment
• Experience in at least two of the following areas:
• MTRs
• Fabrication
• PVF picking
• Checking
• Specialty order picking (labels, special packaging, etc.)
• Demonstrated ability to complete projects with minimal supervision
• High school diploma or GED

Physical Demands

• Ability to stand, walk, and sit for extended periods
• Ability to lift, carry, push, or pull up to 50 pounds
• Requires visual, hearing, and speech acuity
• Exposure to extreme temperatures, noise, and warehouse elements
• Ability to operate warehouse equipment and tools safely

Join the Porter Pipe & Supply family and grow with us in Indianapolis, IN!