Warehouse Associate/Dispatcher

FastTrack Staffing; Byron Township (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

FastTrack Staffing is seeking a highly organized dispatch and logistics coordinator to support our operations in Byron Township, Michigan. The role splits roughly 50% between dispatch/administrative coordination and 50% warehouse/dock coordination, ensuring schedules, paperwork, and shipments stay aligned.

You will work with CDL drivers, manage driver paperwork, track trailers, coordinate dock activity, and keep all teams informed with accurate information.

Qualifications

• Highly organized, dependable, and detail-oriented.
• Strong communication and follow-through skills.
• Comfortable working with CDL drivers, forklift operators, warehouse employees, customers, and vendors.
• Able to handle multiple priorities and make decisions with limited direction.

Responsibilities

• Assist the dispatcher with daily schedules, driver run sheets, and paperwork.
• Communicate with CDL drivers about pickups, deliveries, delays, and requirements.
• Prepare driver paperwork and keep dispatch board accurate throughout the day.
• Track drivers and equipment using GPS and report changes or delays.

Skills

Highly organized

Strong communication

Detail-oriented

Driver coordination

Multitasking

Tools

GPS systems

Office software

Job description

Job Responsibilities

We are seeking a highly organized, motivated, hands-on individual to support our dispatch, transportation, warehouse, shipping, and receiving operations. This position is approximately 50% dispatch/administrative coordination and 50% warehouse/dock coordination.

Dispatch & Logistics Responsibilities – Approximately 50%

• Assist the dispatcher with daily schedules, driver run sheets, customer paperwork, phone calls, and general dispatch support.
• Communicate with approximately 12 CDL truck drivers throughout the day regarding pickups, deliveries, trailer numbers, delays, schedule changes, and customer requirements.
• Prepare driver paperwork before runs and keep the dispatch board accurate and updated throughout the day.
• Track drivers and equipment using GPS and communicate changes or delays as needed.
• Collect, organize, check, and account for all completed driver paperwork.
• Verify that each driver turned in the required paperwork for every completed run and immediately follow up on missing information.
• Help keep drivers on task and make sure problems and delays are communicated rather than ignored.
• Support the main dispatcher so they can focus on customer emails, scheduling, planning, and future loads.

Warehouse / Shipping & Receiving Responsibilities – Approximately 50%

• Regularly walk the warehouse and dock areas to stay aware of current shipping and receiving activity.
• Communicate priorities to forklift drivers and identify which trailers need to be loaded or unloaded next.
• Collect load and unload paperwork from forklift drivers and verify trailer numbers and customer information.
• Make sure completed loads and unloads are communicated back to Dispatch.
• Help coordinate dock doors, trailer movement, incoming loads, outgoing loads, and warehouse priorities.
• Identify trailers or loads that have been sitting too long and determine what is causing the delay.
• Keep Dispatch, drivers, forklift operators, and warehouse employees working from the same information.
• Identify missing paperwork or communication problems immediately and help resolve them.

Truck, Trailer & Maintenance Coordination

• Report truck and trailer repair needs and contact repair vendors as needed.
• Help schedule repairs and follow up until equipment is returned to service.
• Assist with tracking preventive maintenance for trucks and trailers.
• Communicate equipment problems before they interfere with the next day's schedule.
• Help make sure the correct trucks and trailers are available for upcoming runs.

End-of-Day / Next-Day Preparation

• Contact drivers before the end of the day with their next-day assignment, start time, truck/trailer information, and special instructions.
• Prepare the next day's driver paperwork in advance.
• Make sure early-start drivers can arrive and leave without waiting for office personnel.
• Our goal is for a driver scheduled to leave at 6:00 AM to already know the assignment, have the required paperwork, and begin the route independently.

Skills and Qualifications

• Highly organized, dependable, and detail-oriented.
• Strong communication and follow-through skills.
• Comfortable working with CDL drivers, forklift operators, warehouse employees, customers, and vendors.
• Willing to work both at a desk and actively on the warehouse floor and docks.
• Able to handle multiple priorities and make reasonable decisions without constant direction.
• Comfortable making phone calls, using email, GPS systems, and basic office programs.
• Able to professionally hold people accountable and follow up until tasks are completed

*This is a drug‑free workplace. All candidates must be able to pass a pre‑employment drug screen and be willing to submit to a national background check.