Warehouse Associate

Brightstar Lottery; Richmond (VA); On-site; USD 40,000 - 67,000; Full time

Benefits offered by this job

401(k) Savings Plan

Health, dental, and vision insurance

Tuition reimbursement

Paid time off

Wellness programs

Identity theft insurance

Job summary

Brightstar Lottery is seeking a Warehouse Associate to support secure distribution of instant tickets at our Richmond, VA site. You will handle inventory, shipping records, and ensure accuracy in a regulated environment.

The role requires forklift certification, basic computer skills, and attention to detail, with on-site work and a focus on safety and compliance in a fast-paced warehouse.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of warehouse, shipping, receiving, inventory, or general production experience.
• Forklift experience with current certification or the ability to obtain certification upon hire.
• Capability to obtain and maintain required background clearances and licensing for handling accountable lottery products.
• Strong attention to detail when reviewing serial numbers, quantities, shipping records, and inventory documentation.
• Basic computer and math skills for data entry, counting, verification, and reconciliation.
• Demonstrated integrity, sound judgment, dependability, and commitment to inventory accuracy.
• Ability to read, write, and communicate effectively in English is required.

Responsibilities

• Pick and pack instant ticket orders, verifying games, serial numbers, quantities, and documentation before release.
• Maintain chain-of-custody records for controlled ticket inventory from receipt through shipment.
• Inspect ticket packs, shipping cartons, and incoming deliveries for damage, tampering, seal integrity, and quantity accuracy.
• Reconcile inventory counts, research variances, and escalates unresolved discrepancies promptly.
• Operate forklifts, pallet jacks, and other material-handling equipment to move products safely throughout the facility.
• Process material movements, shipping documentation, and inventory transactions accurately in warehouse systems.
• Organize stock, replenish work areas, and keep the warehouse clean, secure, and audit-ready.
• Perform other duties as assigned.

Skills

Forklift certified

Inventory experience

Attention to detail

Basic math

English literacy

Data entry

Integrity

Reading/writing English

Education

High school diploma

Tools

SAP

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Warehouse Associate

Location: Richmond, VA, US, 23222

Requisition ID: 19704

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

As a Warehouse Associate, you will support Brightstar Lottery's secure distribution of instant tickets by ensuring orders, serialized inventory, and shipping records are accurate and fully accounted for. You will perform hands‑on warehouse activities in a fast‑paced, regulated environment where precision, safety, and integrity are essential. This role will be located onsite in Richmond, Virginia.

Responsibilities

• Pick and pack instant ticket orders, verifying games, serial numbers, quantities, and documentation before release.
• Maintain chain‑of‑custody records for controlled ticket inventory from receipt through shipment.
• Inspect ticket packs, shipping cartons, and incoming deliveries for damage, tampering, seal integrity, and quantity accuracy.
• Reconcile inventory counts, research variances, and escalates unresolved discrepancies promptly.
• Operate forklifts, pallet jacks, and other material‑handling equipment to move products safely throughout the facility.
• Process material movements, shipping documentation, and inventory transactions accurately in warehouse systems.
• Organize stock, replenish work areas, and keep the warehouse clean, secure, and audit‑ready.
• Perform other duties as assigned.

Qualifications

What You'll Bring

• High school diploma or equivalent.
• Minimum of one year of warehouse, shipping, receiving, inventory, or general production experience.
• Forklift experience with current certification or the ability to obtain certification upon hire.
• Capability to obtain and maintain required background clearances and licensing for handling accountable lottery products.
• Strong attention to detail when reviewing serial numbers, quantities, shipping records, and inventory documentation.
• Basic computer and math skills for data entry, counting, verification, and reconciliation.
• Demonstrated integrity, sound judgment, dependability, and commitment to inventory accuracy.
• Ability to read, write, and communicate effectively in English is required

What Will Make You Stand Out

• Familiarity with controlled, serialized, or high‑value inventory.
• Proficiency using SAP or another inventory or enterprise resource planning system.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Success operating independently while contributing as a dependable team member.
• Comfort adjusting priorities in a fast‑paced warehouse environment.

Physical Requirements

• Stand and walk for most of the workday.
• Bend, reach at or above shoulder height, and maintain sufficient manual dexterity.
• Lift and carry materials weighing up to 50 pounds.
• Move continuously throughout warehouse and distribution areas during the shift.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-NA1 #LI-ONSITE

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $31,096 - $67,49. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.