Warehouse Associate

The RealReal; Phoenix (AZ); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Hourly base pay + incentive pay based 

$50 in monthly food credits to apply

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

18 PTO Days + 9 Holidays

State of the art climate-controlled仓

Job summary

The RealReal is seeking a Warehouse Technician for our Phoenix Authentication Center to support fulfillment and shipping. You will handle dock work, picking, packing, inventory control, and staging using handheld scanners in a fast-paced environment.

Ideal candidates are reliable, able to stand up to 10 hours, able to lift up to 25 pounds, and work well in a bilingual English/Spanish setting. Pay ranges from $16–$17.25 per hour with benefits.

Qualifications

• 6+ months of experience in a warehouse production environment.
• Ability to read and write in English and/or Spanish.
• Proven ability to excel in a high-volume, repetitive, quota-driven environment.
• Self-motivation and a drive to achieve results.
• Exceptional attention to detail and organization skills.
• Adaptability and openness to change.
• Receptiveness to feedback to improve performance.
• Ability to regularly lift and move up to 25 pounds.
• Ability to stand for up to 10 hours at a time.

Responsibilities

• Ensure product is handled to the highest quality standards.
• Sort, put away, and stock product shelves.
• Perform inventory counts using a handheld scanner.
• Pick, sort, and stage products using handheld scanner.
• Prepare customer orders for shipment by performing outbound fulfillment functions including folding and bagging, inventory control, picking, packing, loading/unloading.
• Maintain shipping supplies, organize inventory, and keep a tidy workspace.
• Assist other product departments depending on business needs.
• Other tasks as assigned.

Skills

Bilingual English/Spanish

Attention to detail

Self-motivated

Organizational skills

Stand up to 10 hours

Lift up to 25 pounds

Adaptability

Receptiveness to feedback

Tools

Mac OS

Google Suite

Scanner technology

Job description

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting‑edge, proprietary technology. As a Warehouse Technician, you will play a part in driving business operations forward by supporting fulfillment and shipping activities within our Authentication Center. This may include dock work, picking, packing, sorting, inventory control, folding and bagging. If you are a self‑motivated individual who thrives in a fast‑paced, production‑driven, team environment, this could be the perfect match!

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting‑edge, proprietary technology. As a Warehouse Technician, you will play a part in driving business operations forward by supporting fulfillment and shipping activities within our Authentication Center. This may include dock work, picking, packing, sorting, inventory control, folding and bagging. If you are a self‑motivated individual who thrives in a fast‑paced, production‑driven, team environment, this could be the perfect match!

What You Get To Do Every Day

• Ensure product is handled to the highest quality standards
• Sort, put away, and stock product shelves
• Perform inventory counts using a handheld scanner
• Pick, sort, and stage products using handheld scanner
• Prepare customer orders for shipment by performing outbound fulfillment functions including folding and bagging, inventory control, picking, packing, loading/unloading
• Maintain shipping supplies, organize inventory, and keep a tidy workspace
• Assist other product departments depending on business needs
• Other tasks as assigned

What You Bring To The Role

Minimum Requirements

• 6+ months of experience working in a warehouse production environment
• Ability to read and write in English and/or Spanish
• Proven ability to excel in a high-volume, repetitive, quota‑driven environment
• Self‑motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Receptiveness to feedback to improve performance
• Ability to regularly lift and move up to 25 pounds
• Ability to stand for up to 10 hours at a time

Preferred Requirements

• Proficiency with Mac OS and Google Suite, and scanner technology

Compensation, Benefits, + Perks

• Hourly base pay + incentive pay based on performance/ quota targets achieved
• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays
• State of the art, climate-controlled warehouse facility

The expected hourly rate for this role is $16-$17.25. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in‑house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in‑home pickup, drop‑off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.