Warehouse Associate

Hinton Transportation Investments, Inc.; Ontario (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Hinton Transportation Investments, Inc. is seeking a Warehouse Associate to support branch stock management and ensure orders are prepared accurately for pickup or delivery.

You will assist with inventory, labeling, and ERP-based processing while maintaining safety and a professional customer-facing presence. The role emphasizes efficient order fulfillment, accurate documentation, and strong communication with customers and colleagues.

Qualifications

• HS diploma or GED required.
• 1-3 years of warehouse or delivery experience required.
• Proficient in English, with strong verbal and written communication.
• Experience with ERP systems and/or Salesforce automation tools preferred.
• Basic MS Office/Excel skills.

Responsibilities

• Prepare shipments by pulling, packing and preparing orders for pickup or delivery.
• Assist with inventory processing in ERP and maintain stock labeling and counts.
• Provide excellent customer service and maintain professional appearance.
• Operate forklifts or pallet jacks and other warehouse equipment when needed.
• Receive and inspect shipments; ensure accuracy and report discrepancies.

Skills

English proficiency

MS Office

ERP system

Time management

Education

High School Diploma or GED

Tools

Salesforce automation tools

ERP system

Job description

Job Overview

The Warehouse Associate role supports the branch by managing stock within the warehouse. This role anticipates the needs of the business and customers, while managing their day-to-day workload. This role will be knowledgeable on warehouse operations and best practices of excellent customer service. This role is responsible for maximizing results by ensuring products are properly stored and pulled for customers.

Core Functions

• Prepare Shipments
  • Pull, pack and prepare orders for customer pick up or delivery.
  • Ensure all parts are accurately checked against invoices and delivery paperwork.
  • Collect customer payments, signatures and proper documentation when required.
• Warehouse Support
  • Assist with inventory processing of incoming and outgoing stock in the enterprise resource planning (ERP) system.
  • Organize and label stock and maintain inventory levels by reporting shortage or discrepancies to management.
  • Assist in regular inventory counts and cycle counts.
  • Receive and inspect incoming shipments for accuracy and damage.
  • Assist with loading and unloading delivery vehicles in a safe and secure manner.
  • Maintain a clean and safe work environment by following safety procedures and regulations.
  • Operate forklifts, pallet jacks or other warehouse equipment.
• Customer Service
  • Maintain a clean and professional appearance while on the job.
  • Deliver excellent customer service through effective communication.
  • Support problem solving efforts for customer issues.
  • Build a positive relationship with customers and represent the company positively.

Competencies and Qualifications

• High School Diploma (or GED) required.
• 1-3 years of experience as a delivery driver or warehouse associate required.
• Must be proficient in English.
• Knowledge of Microsoft Office Suite products with ability to conduct basic database tasks in Excel.
• Experience with an ERP system and/or sales force automation tools preferred.
• Excellent verbal and written communication skills.
• Ability to provide personable and professional customer service.
• Strong time management skills.

Physical Requirements

• Must be able to lift/carry 100 lbs.
• Prolonged periods of sitting at a desk and working on a computer as well as driving on the road.

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