Warehouse Associate

Forshaw; Norwood (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision, disability, &

Life insurance

Paid time off

Paid holidays + birthday leave

401(k) with Company match

Paid parental leave

Job summary

Forshaw in Boston is seeking a Warehouse Associate to join our team. You will handle picking, packing, and shipping with a focus on accurate orders and timely delivery, while supporting customer communications and satisfaction.

The role requires forklift and pallet jack operation, strong attention to detail, and a collaborative team approach in a fast-paced environment. We offer growth opportunities and a stable, family-owned employer backdrop.

Qualifications

• Two years of warehouse experience, including forklift and pallet jack use.
• High school diploma or equivalent preferred.
• Must read and speak English sufficiently for customer interactions.
• Available for early morning shifts, Monday–Friday, with reliable transportation.
• Basic computer experience required.

Responsibilities

• Pick, pack, and ship orders accurately and efficiently.
• Manage inventory placement and counts; upkeep of stock.
• Maintain delivery and shipping documents.
• Provide high level of customer service and communicate order details.
• Operate forklift, pallet jack, and other warehouse equipment; observe safety rules.
• Assist Customer Service Representatives and Salespeople with orders.
• Perform other duties as required.

Skills

Forklift operation

Pallet jack operation

Attention to detail

Team player

Customer service

English literacy

Education

High school diploma or equivalent

Tools

Inventory software basics

Job description

Description

Are you detail oriented and a team player? Do you have a knack for customer service and are comfortable in a fast-paced environment? If so, we want you to join our team as a Warehouse Associate at FORSHAW!

FORSHAW is seeking a highly motivated and efficient individual to join our team as a Warehouse Associate for the Boston branch. In this role, you will be responsible for picking, packing, and shipping orders. Your goal will be to deliver delightful customer service by processing orders correctly and efficiently in ways that align with FORSHAW’s Mission, Vision, and Values.

The ideal candidate for this position will have a proven track record of pick, pack, and shipping accuracy; and the ability to operate warehouse equipment safely. You must have a high attention to detail and be a strong team player to succeed in this role.

FORSHAW is a third-generation, family-owned and operated national pest control distribution business headquartered in Charlotte, North Carolina with eleven offices strategically located throughout the U.S. providing exceptional, hands-on service to our customers. Founded in 1961, FORSHAW is recognized as an industry leader that provides strategic solutions to help both our customers and vendor protect public health.

Requirements

• Handle all picking, packing, and shipping of products via LTL and UPS


• Manage inventory placement, product counts, and upkeep


• Maintain delivery and shipping documents


• Provide a high level of customer service, establish and maintain customer relations, and communicate order and delivery information with customers


• Operate a forklift, pallet jack, and other warehouse equipment


• Ensure all safety rules are strictly observed


• Comply with all OSHA regulations


• Assist FORSHAW Customer Service Representatives and Salespeople with incoming orders


• Other duties as required

Qualifications

• Two years of warehouse experience, including use of forklift and pallet jack


• High school degree or equivalent preferred


• Available to begin early mornings Monday – Friday, and have reliable transportation to on-site location


• Must be able to read and speak the English language sufficiently to converse with the general public


• Basic computer experience or knowledge

Physical Requirements

• Routinely bend, stoop, kneel, reach, and climb


• Ability to lift, carry, push, and pull objects and materials weighing up to 50 lbs.

Summary of Benefits

• Competitive salary and a great career development opportunity


• Comprehensive health, dental, vision, disability, and life insurance coverage


• Paid time off (PTO)


• Paid holidays and an additional day to recognize your birthday


• 401(k) plan with Company match


• Paid parental leave