Warehouse and Sales Associate

Lumber Liquidators; Salem (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

STD

LTD

Paid Time Off

Job summary

LL Flooring is seeking a Sales & Product Specialist to support store managers in daily sales, operations, and customer care. This entry-level role focuses on helping the team hit sales goals and delivering excellent service to customers.

You will assist customers with flooring choices, maintain store and warehouse standards, and engage in proactive selling to drive business. Training is provided to grow product knowledge and sales skills.

Qualifications

• Passion for customer service and willingness to grow within the company.
• Customer facing experience in sales, retail, hospitality, etc.
• Engaging communication and ability to start conversations.

Responsibilities

• Assist customers in selecting flooring products to meet their projects.
• Strive for overall customer satisfaction.
• Maintain upkeep of the flooring warehouse and sales floor.
• Proactively sell through outreach to customers and pros.

Skills

Customer service

Sales experience

Communication skills

Education

High School diploma or GED

Tools

Microsoft Office

Basic computer skills

Job description

Opportunity: Sales & Product Specialist

The retail sales associate at LL Flooring is responsible for supporting the store manager and the assistant managers with daily sales, store operations, and general care of the store. This early career opportunity focuses on assisting the team to achieve or exceed the stores’ sales goals. Your responsibilities will include but not be limited to:

• Assisting customers with making the best selection for their flooring projects
• Providing overall customer satisfaction
• Assisting with the upkeep of the flooring warehouse
• Proactive selling including outbound sales calls to customers and pros

What you need to succeed for Sales & Product Specialist

• A passion for customer service and a desire to grow within our company.
• Customer facing experience within sales, retail, hospitality etc.
• A High School degree, GED or equivalent
• An interest in home improvement and influencing flooring design choices.
• Comfortable with technology, Microsoft office products and basic computer skills
• Engaging communication skills and a conversation starter
• The ability to occasionally lift heavy boxes.
• Willingness to learn and operate a forklift – all training will be provided.

Our commitment to you as our Sales & Product Specialist

• A structured career path providing you with career advancement opportunities.
• An upbeat, positive culture
• Amazing benefits including *medical, dental, vision, 401k, STD, LTD and Paid Time Off
• A work life balance with non-traditional retail working hours
• Paid training on our products to build your confidence.
• Eligibility to participate in our SR. SPS certification program after 60 days of employment and become bonus eligible upon certification.

We appreciate your interest in exploring this Sales & Product Specialist career opportunity with LL Flooring and look forward to learning more about you.