Ward Clerk/Staffing Coordinator

New Family Health; Honolulu (HI); On-site; USD 32,000 - 34,000; Full time

Job summary

New Family Health in Honolulu, Hawaii is seeking a Ward Clerk/Staffing Coordinator to organize nursing schedules and ensure full shift coverage across departments.

You will handle phone inquiries, coordinate appointments and transportation, and manage documents in our electronic systems, contributing to smooth daily operations and resident care.

A high school diploma is required; college degree preferred, and prior healthcare experience is helpful.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Experience in healthcare setting.
• Proficiency in Microsoft Word and Excel.
• Ability to handle sensitive information professionally.

Responsibilities

• Prepare and maintain nursing schedules to ensure shift coverage.
• Monitor daily shift assignments and respond to last-minute call-outs.
• Answer incoming phone calls and direct inquiries.
• Schedule resident appointments and coordinate transportation.
• Upload and manage documents in electronic systems.
• Support nursing department operations as assigned.

Skills

Positive attitude

Professionalism

Communication skills (verbal & written

Organizational skills

Prioritization & multitasking

Independent work / Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Responsibilities

The Ward Clerk/Staffing Coordinator will be responsible for preparing and maintaining nursing schedules to ensure adequate shift coverage across all departments. This role requires monitoring daily shift assignments and responding promptly to last-minute call-outs by arranging appropriate coverage to maintain continuity of care. The position includes answering incoming phone calls and directing inquiries to the appropriate personnel. Additional responsibilities include scheduling resident appointments and coordinating transportation services as needed. The coordinator will assist with uploading and managing documents within our electronic systems and perform other duties as assigned by the nursing department to support overall operations.

Requirements

Candidates must demonstrate a positive attitude and approach all interactions with professionalism and enthusiasm. Effective verbal and written communication skills are essential for this role. The successful candidate must be able to deal tactfully and courteously with residents, families, staff members, and visitors in all situations. Patience and composure under pressure are critical attributes for managing the demands of this position. Strong organizational skills and the ability to prioritize tasks effectively while multitasking in a dynamic environment are required. The coordinator must be able to work independently and as part of a collaborative team.

Education

A high school diploma or equivalent is required for this position. A college degree is preferred and will be considered favorably. Candidates must have one to two years of experience working in a healthcare setting. Proficiency in Microsoft Word and Microsoft Excel is required, including the ability to create spreadsheets, format documents, and manage data efficiently.

We invite qualified candidates who are passionate about healthcare and committed to providing exceptional support services to apply for this rewarding opportunity. Join our team and contribute to creating a positive environment for our residents and staff.

Employment Type

Full Time

Compensation

$23.00 to$25.00/ Hourly