Ward Clerk (CNA Cert Preferred) - Riverview North

Riverview Health; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Riverview Health and Rehab Center – North Campus in Detroit, MI is hiring a Full-Time Ward Clerk to support the Nursing team. The Ward Clerk provides clerical services, medical records, resident scheduling, and coordinates with residents, families and vendors.

The role requires flexibility, patient-focused service, and the ability to multi-task and adapt to shifts including evenings and weekends. Ideal candidates are CNAs seeking to maintain certification; strong organization and communication

Qualifications

• Currently a Certified Nursing Assistant and intends to maintain certification.
• Ability to multi-task and manage multiple tasks.
• Organized and efficient to meet deadlines.
• Flexible to shift priorities, including evenings and weekends.
• Customer-focused with high-quality care and consistency.

Responsibilities

• Provide clerical services, medical records, resident scheduling, and other unit tasks.
• Be the face of the Nursing Unit to Residents, Families, Visitors, and Vendors in-person and over the phone.
• Schedule physician and specialist appointments for residents.
• Chart vital signs and complete tray requests as needed.
• Maintain nursing equipment, supplies, and stocking at the Nursing station.
• Process medical records requests and follow records storage protocols.
• Coordinate with vendors and track equipment rentals as requested.
• Assist Nursing team with resident requests and other projects.

Skills

Multi-tasking

Organizational skills

Customer service

Communication skills

Flexibility

Education

Certified Nursing Assistant (CNA)

Job description

The Riverview Health and Rehab Center - North Campus is seeking a talented candidate to join the Nursing team as a Full-Time Ward Clerk. As a member of the unit team, the Ward Clerk provides clerical services, medical records, resident scheduling, and other services required by team members, vendors, external contacts, residents and families.In part, the responsibilities include:* Being the face of the Nursing Unit to Residents, Families, Visitors, and Vendors in-person, and over the phone.* Scheduling Physician and Specialist appointments for residents;* Charting Vital signs;* Completing Tray requests;* Maintaining nursing equipment, nursing and office supplies, and stocking the Nursing station;* Completing medical records requests, and follow proper records protocols for storage;* Working with equipment rental vendors and maintaining proper tracking as requested;* Assisting the Nursing team with resident requests and other projects as assigned## QualificationsThe ideal candidate for this vital position would be:* Highly Preferred: A currently Certified Nursing Assistant and would plan to continue to maintain their certification;* Able to multi-task, set priorities, and manager multiple projects;* Organized and efficient to be able to accomplish tasks within required time lines;* Flexible enough to shift priorities as needed and requested, without letting other responsibilities fall behind;* Customer-Service focused and able to deliver highest level of care and quality and consistency;* Able to learn new skills quickly and correctly to adapt;* Able to work flexible schedules, including evenings and weekend rotations.This position is Full-time and benefits eligible. This is also a great opportunity for growth, and to be able to expand medical knowledge of Skilled Nursing facilities.