Walmart Marketplace Specialist

Payless; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Payless is seeking a Marketplace Specialist to manage Walmart Marketplace operations, optimize product listings, and coordinate inventory and promotions. You will work with merchandising, marketing, operations, and IT to drive profitable online sales and superior customer experience. The role requires 2–5 years in marketplace management, strong Excel skills, and attention to detail.

A fast-paced retail environment experience is essential. Based in Miami/South Florida.

Qualifications

• Bachelor's degree in Business, Marketing, eCommerce, or a related field, or equivalent work experience.
• 2–5 years of experience managing Walmart Marketplace or another major online marketplace.
• Experience with product listing management, catalog optimization, and inventory coordination.
• Strong analytical skills with proficiency in Microsoft Excel.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced retail environment.

Responsibilities

• Manage the daily operation of the Walmart Marketplace account.
• Create, upload, and maintain product listings, ensuring accuracy and completeness.
• Monitor listing quality, resolve catalog issues, and maintain product visibility.
• Coordinate new product launches and seasonal assortment updates.
• Optimize product titles, descriptions, attributes, keywords, and images to improve search visibility and conversion.
• Ensure product information meets Walmart Marketplace standards and content requirements.
• Resolve listing suppression, item setup errors, and catalog discrepancies.
• Monitor inventory levels and coordinate replenishment with purchasing and warehouse teams.
• Ensure inventory availability is synchronized across systems to minimize stockouts and overselling.
• Assist in monitoring order fulfillment performance and shipping metrics.
• Support returns and customer service teams with marketplace-related issues.
• Maintain competitive pricing while supporting profitability goals.
• Execute promotional campaigns, markdowns, and seasonal sales events.
• Monitor competitor pricing and recommend pricing adjustments when appropriate.
• Support the creation, execution, and optimization of Walmart Connect advertising campaigns.
• Monitor campaign performance and recommend improvements to maximize return on ad spending (ROAS).
• Track advertising metrics and prepare performance summaries.
• Monitor marketplace performance using key performance indicators, including:
• Prepare weekly and monthly reports with actionable recommendations.
• Analyze sales trends to identify opportunities for growth.
• Maintain Walmart Marketplace account health by meeting service-level requirements.
• Monitor seller performance metrics and proactively address issues affecting account standing.
• Ensure compliance with Walmart Marketplace policies and product standards.
• Coordinate issue resolution with Walmart Seller Support when necessary.
• Work closely with merchandising to launch new products and optimize assortments.
• Partner with marketing to support promotions and digital campaigns.
• Collaborate with operations and customer service to improve customer experience.
• Assist with process improvements and marketplace documentation.

Skills

Walmart Marketplace

Product listing management

Catalog optimization

Inventory coordination

Analytical skills

Microsoft Excel

Organizational skills

Communication skills

Multi-tasking

Education

Bachelor's degree in Business, Marketing, eCommerce, or related field

Tools

ChannelAdvisor

CommerceHub

Feedonomics

Zentail

ERP

PIM

Job description

The Marketplace Specialist is responsible for the day-to-day management, optimization, and growth of the company's Walmart Marketplace business. This role supports marketplace operations by maintaining product listings, monitoring inventory, executing pricing and promotional strategies, managing advertising campaigns, and ensuring compliance with Walmart Marketplace standards.

The ideal candidate is detail-oriented, analytical, and experienced in eCommerce marketplace operations, with a strong understanding of Walmart Marketplace tools and best practices. This individual will work cross-functionally with merchandising, marketing, operations, customer service, and IT to help drive profitable online sales and deliver exceptional customer experience.

Responsibilities and duties

Marketplace Operations

• Manage the daily operation of the Walmart Marketplace account.
• Create, upload, and maintain product listings, ensuring accuracy and completeness.
• Monitor listing quality, resolve catalog issues, and maintain product visibility.
• Coordinate new product launches and seasonal assortment updates.
• Optimize product titles, descriptions, attributes, keywords, and images to improve search visibility and conversion.
• Ensure product information meets Walmart Marketplace standards and content requirements.
• Resolve listing suppression, item setup errors, and catalog discrepancies.

Inventory & Order Management

• Monitor inventory levels and coordinate replenishment with purchasing and warehouse teams.
• Ensure inventory availability is synchronized across systems to minimize stockouts and overselling.
• Assist in monitoring order fulfillment performance and shipping metrics.
• Support returns and customer service teams with marketplace-related issues.

Pricing & Promotions

• Maintain competitive pricing while supporting profitability goals.
• Execute promotional campaigns, markdowns, and seasonal sales events.
• Monitor competitor pricing and recommend pricing adjustments when appropriate.
• Support the creation, execution, and optimization of Walmart Connect advertising campaigns.
• Monitor campaign performance and recommend improvements to maximize return on ad spending (ROAS).
• Track advertising metrics and prepare performance summaries.

Reporting & Analytics

• Monitor marketplace performance using key performance indicators, including:
• Prepare weekly and monthly reports with actionable recommendations.
• Analyze sales trends to identify opportunities for growth.

Marketplace Compliance

• Maintain Walmart Marketplace account health by meeting service-level requirements.
• Monitor seller performance metrics and proactively address issues affecting account standing.
• Ensure compliance with Walmart Marketplace policies and product standards.
• Coordinate issue resolution with Walmart Seller Support when necessary.

Cross-Functional Collaboration

• Work closely with merchandising to launch new products and optimize assortments.
• Partner with marketing to support promotions and digital campaigns.
• Collaborate with operations and customer service to improve customer experience.
• Assist with process improvements and marketplace documentation.

Required Experience, Skills and Qualifications

Required

• Bachelor's degree in Business, Marketing, eCommerce, or a related field, or equivalent work experience.
• 2–5 years of experience managing Walmart Marketplace or another major online marketplace.
• Experience with product listing management, catalog optimization, and inventory coordination.
• Strong analytical skills with proficiency in Microsoft Excel.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced retail environment.

Required

• Bachelor's degree in Business, Marketing, eCommerce, or a related field, or equivalent work experience.
• 2–5 years of experience managing Walmart Marketplace or another major online marketplace.
• Experience with product listing management, catalog optimization, and inventory coordination.
• Strong analytical skills with proficiency in Microsoft Excel.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced retail environment.

Preferred

• Experience in footwear, apparel, or fashion retail.
• Experience with Walmart Connect advertising.
• Familiarity with marketplace management platforms such as ChannelAdvisor, CommerceHub, Feedonomics, Zentail, or similar tools.
• Experience with ERP, PIM, or inventory management systems.
• Knowledge of digital merchandising and marketplace SEO best practices.
• Data analysis and reporting
• Collaboration and communication

Reports to: Head of Franchising & US Ops

Salary $65,000 per year