Walmart Marketplace Manager

Payless; Miami (FL); On-site; USD 78,000 - 95,000; Full time

Job summary

Payless is seeking a Marketplace Manager to lead Walmart Marketplace initiatives in the US. You will own listings, pricing, inventory sync, promotions, and performance analytics to drive profitable growth.

The role requires 3–5+ years on Walmart Marketplace, strong Excel skills, PIM familiarity, and cross‑functional collaboration with merchandising, IT, and logistics. This full‑time position reports to Head of Franchising & US Ops in Miami.

Qualifications

• Bachelor's degree in business, marketing, eCommerce, or related field.
• 3–5+ years of experience managing Walmart Marketplace or other major online marketplaces.
• Experience with eCommerce platforms, PIM, and inventory systems.
• Strong understanding of marketplace operations, catalog management, and fulfillment.
• Advanced analytical skills with proficiency in Excel and reporting tools.
• Excellent organizational, communication, and project management skills.

Responsibilities

• Lead the implementation and launch of the company's Walmart Marketplace storefront.
• Develop and execute a marketplace growth strategy aligned with eCommerce objectives.
• Identify opportunities to expand assortment, increase sales, and improve customer experience.
• Manage marketplace onboarding, integrations, and system enhancements.
• Create, optimize, and maintain high-quality product listings.
• Ensure accurate data, images, attributes, and SEO-optimized content.
• Resolve catalog issues including suppressed listings, duplicate SKUs, and content errors.
• Monitor listing quality scores and improve product discoverability.
• Coordinate inventory across Walmart Marketplace and internal systems.
• Monitor inventory health and prevent stockouts or overselling.
• Work with merchandising, purchasing, and warehouse teams to maintain inventory.
• Support order management and fulfillment to meet Walmart performance standards.
• Develop competitive pricing strategies and promotions.
• Monitor Buy Box performance and pricing competitiveness.
• Analyze promotional effectiveness and ROAS; optimize campaigns.
• Produce regular performance reports and actionable insights.
• Collaborate on seasonal campaigns and product launches.
• Ensure compliance with Walmart policies and monitor account health.
• Coordinate issue resolution with Walmart Seller Support as needed.
• Partner with merchandising, marketing, IT, finance, customer service, and supply chain.
• Document procedures and best practices.

Skills

Analytical skills

Project management

Communication

Organization

Education

Bachelor's degree in Business, Marketing, eCommerce, or related field

Tools

Excel

PIM

ERP

ChannelAdvisor

CommerceHub

Job description

The Marketplace Manager is responsible for leading the implementation, optimization, and ongoing management of the company's Walmart Marketplace business. This role oversees product listings, catalog management, pricing, promotions, inventory synchronization, marketplace compliance, advertising, and operational performance to drive profitable sales growth. The ideal candidate combines marketplace expertise, eCommerce operations knowledge, and analytical skills to maximize the company's presence on Walmart Marketplace.

Responsibilities and duties

• Lead the implementation and launch of the company's Walmart Marketplace storefront.
• Develop and execute a marketplace growth strategy aligned with overall eCommerce objectives.
• Identify opportunities to expand product assortment, increase sales, and improve customer experience.
• Manage marketplace onboarding, integrations, and system enhancements.
• Create, optimize, and maintain high-quality product listings.
• Ensure accurate product data, images, attributes, and SEO-optimized content.
• Resolve catalog issues including suppressed listings, duplicate SKUs, and content errors.
• Monitor listing quality scores and improve product discoverability.

Inventory & Operations

• Coordinate inventory availability across Walmart Marketplace and internal systems.
• Monitor inventory health and prevent stockouts or overselling.
• Work closely with merchandising, purchasing, and warehouse teams to maintain accurate inventory.
• Support order management and fulfillment operations to meet Walmart performance standards.

Pricing & Promotions

• Develop competitive pricing strategies while maintaining profitability.
• Plan and execute promotional campaigns, seasonal events, and markdown strategies.
• Monitor Buy Box performance and pricing competitiveness.
• Analyze promotional effectiveness and recommend improvements.

Marketplace Performance & Analytics

• Produce regular business performance reports and actionable insights.
• Identify growth opportunities using sales and customer data.
• Optimize sponsored products and advertising budgets.
• Analyze campaign performance and improve return on ad spending (ROAS).
• Collaborate with marketing on seasonal campaigns and product launches.

Compliance & Account Health

• Ensure compliance with Walmart Marketplace policies and service-level requirements.
• Monitor account health metrics and proactively resolve performance issues.
• Manage customer feedback, returns, and seller performance metrics.
• Coordinate issue resolution with Walmart Seller Support when necessary.

Cross-Functional Collaboration

• Partner with merchandising, marketing, IT, finance, customer service, and supply chain teams.
• Coordinate new product launches and promotional calendars.
• Support system integrations and process improvements.
• Document marketplace procedures and best practices.

Required Experience, Skills and Qualifications

Required

• Bachelor's degree in Business, Marketing, eCommerce, or related field.
• 3–5+ years of experience managing Walmart Marketplace or other major online marketplaces.
• Experience with eCommerce platforms, product information management (PIM), and inventory systems.
• Strong understanding of marketplace operations, catalog management, and fulfillment.
• Advanced analytical skills with proficiency in Excel and reporting tools.
• Excellent organizational, communication, and project management skills.

Preferred

• Experience in footwear, apparel, or fashion retail.
• Experience with Walmart Connect advertising.
• Knowledge of ERP and marketplace integration platforms.
• Familiarity with ChannelAdvisor, CommerceHub, Zentail, Feedonomics, or similar marketplace management tools.
• Experience working with omnichannel retail operations.

Reports to: Head of Franchising & US Ops

Salary $90,000 per year